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FRANKS MEDICAL MART INC

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FRANKS MEDICAL MART INC
FRANKS MEDICAL MART INC
(15 Reviews)
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2405 MCFADDIN ST BEAUMONT, TX 77702
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About

FRANKS MEDICAL MART INC

FRANKS MEDICAL MART INC is a Medical Supplies facility at 2405 MCFADDIN ST in BEAUMONT, TX.
Primary Specialty

Medical Supplies

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2405 MCFADDIN ST, BEAUMONT, TX 77702
Services FRANKS MEDICAL MART INC is a medical supply company in BEAUMONT, TX. Call FRANKS MEDICAL MART INC at (409) 832-3481 for a detailed description of the medical equipment offered.

Contact FRANKS MEDICAL MART INC and discuss your insurance questions and medical supply needs. Add a review for FRANKS MEDICAL MART INC’s profile, using the wellness.com directory.
Consumer Feedback
(15 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
4.5 star average for Value
Expertise
4.5 star average for Expertise
View All 15 Reviews Add a Review
Recent Reviews
Very friendly, very helpfule. Always had what I needed or got it for me quickly!
by Rboo xxx.xxx.44.86
April 01, 2020
Very disappointed in Frank’s customer service. I recently switched over to their company for my medical supplies and have discovered that they have a difficult time getting them approved with my insurance (although my previous supply company never had a problem with that). I understand, though, because sometimes things happen. However, the person who is designated to assist me, William, never seems to be available to take a phone call. Today I held the line to talk to him and was again given excuses as to why things had not been taken care of. When I asked to speak to the owner or someone else who might be able to provide answers or assist me better I was refused. William refused to even provide the name of his superior, the manager or even the name of the owner of the company. I, a customer, have no recourse or the ability to progress up the chain of command for service or to complain about the lack of. Not a good way to treat a customer. Very poor customer service and very bad business. If this business/customer relationship is this poor in the beginning I can only imagine how bad it will be in the future. I am cutting ties now to nip this in the bud. Very bad business decisions and extremely poor customer service. Seems they do everything they can to lose business.
by Marsha xxx.xxx.2.128
December 02, 2016
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Recent Polls
Was the retail store easy to locate?
Absolutely! It couldn't have been easier!
Did the staff at this retail store pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Was the staff at this retail store friendly?
Yes, they went above and beyond
Would you recommend this retail store to others?
I Already Have
Were you able to get all of your questions answered while you were at this retail store?
Every question I had was answered thoroughly
by Anonymous xxx.xxx.13.83
November 14, 2014
Was the staff at this retail store friendly?
Yes
by Anonymous xxx.xxx.109.183
October 14, 2014
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