Was this provider's staff friendly?
Not Really
Does this provider welcome questions?
Not really. I felt like an annoyance when I asked a question
Did this provider's staff seem to respect him/her?
Absolutely not. They were always complaining about him/her
Does this provider maintain a professional appearance?
Somewhat, I wasn't overly impressed
Does this provider leave you on hold for a long time when you call?
All the time! I think I got a gray hair while I was waiting