Francis Cook, MD

Francis Cook, MD
PO Box 419 Waitsfield, VT 05673
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Consumer Feedback

(12 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
3 star average for Staff
Recommended
3 star average for Recommended
Value
5 star average for Value
Was this provider late to your appointments?
Yes, they were over an hour late for my appointment
Does this provider remember you by name?
No, and they don't make an effort to even try
Did this provider seem well-trained and experienced?
Not really, I was hoping for someone with more experience
by Anonymous xxx.xxx.6.102
October 01, 2013
by Anonymous xxx.xxx.223.60
March 04, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Susan in NYC xxx.xxx.209.93
August 17, 2012
Was this provider's staff friendly?
No, they were rude
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Not if my life depended on it
by Bob xxx.xxx.207.79
May 23, 2012
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Does this family doctor use current and safe equipment?
Yes
Did this provider seem irritated to be working with you?
No, they were polite
Did this family doctor answer all of your questions?
Yes
by Anonymous
February 15, 2012
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Did you experience unnecessary pain during your visit?
No
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
by Anonymous
November 21, 2011
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Were the waiting room chairs comfortable at this family doctor's office?
Yes
by Anonymous
October 24, 2011
Did this provider rush your appointment?
Yes, I felt like an annoyance!
Did this provider ever dismiss your concerns as unimportant?
Yes, they said I was overreacting, and I knew I wasn't
Did this provider promise services he/she couldn't provide?
Yes, they were able to do almost nothing they originally said they could
How would you compare this provider to others in his/her field that you have visited?
Not the worst, but certainly not the best
by Anonymous
October 09, 2011
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
by Anonymous
July 29, 2011
I have been a patient of Dr Cook's for nearly 20 years. I am not a young person and am occasionally in need of immediate help. I have never felt that I was a nuisance or unimportant to Dr Cook or to any of the staff people at the Health Center. Dr Cook is always friendly and extremely patient. He spends time with all of his patients, putting them at ease and allowing time for patient concerns to come up. Sometimes it
is not easy for an older person to bring up a problem. Dr Cook allows for time to talk. That's extremely important! Dr Cook is a conservative doctor, one who doesn't jump to extreme measures, but helping people to understand all sides of the problem, not just the c-y-a response which is not always best for anyone involved. Dr. Cook helped our family through the prolonged final years of my mother who died in 2001 at age 99. Pragmatic, caring and thoroughly professional - that's Dr Cook!
by A Warren fan!
March 30, 2011
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