William Patrick, MD

William Patrick, MD
Fayetteville Dermatology 212 Highbridge St # 2a Fayetteville, NY 13066
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Consumer Feedback

(95 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
3.5 star average for Value
Was this dermatologist's staff friendly?
Yes
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Does this provider welcome questions?
Yes, they don't mind answering my questions
Did this dermatologist answer all of your questions?
Yes
by Anonymous
January 31, 2012
They listened closely to everything I was telling them, and showed a lot of attention to detail. I've never had to worry about them forgetting something or not reading my information correctly, which I've encountered at other places. I didn't have to wait at all after I arrived for my appointment. They were running right on time, which is a really big deal for me. I was given a polite greeting when I walked in. It was nice to be acknowledged.
by s
January 27, 2012
Was this provider late to your appointments?
Not at all, I showed up early and they were ready to see me
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Do you feel that you could have received better service somewhere else?
No, I don't think so
Would you recommend this dermatologist to others?
If I Had To
Did this provider have an entertaining selection of waiting room magazines?
Absolutely! They were very entertaining!
by Anonymous
January 17, 2012
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Did this provider answer all of your questions?
Yes
by Anonymous
January 13, 2012
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not really. I had to schedule an appointment for most of my questions.
Did this provider have reasonable prices?
No, it was expensive.
Did this provider ever take personal phone calls while in the appointment room with you?
Yes, they could have waited
Does this provider maintain a professional appearance?
No, he/she did not appear to care very much
by Anonymous
January 11, 2012
Did you feel safe in this provider's care?
Yes
Did this dermatologist answer all of your questions?
Yes
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
by Anonymous
January 10, 2012
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
by Anonymous
January 05, 2012
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Did this provider listen to your input and concerns?
Yes
Did this provider have an entertaining selection of waiting room magazines?
Yes
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Did this provider ever postpone your appointment?
No, they never postpone my appointment
by Anonymous
January 02, 2012
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
by Anonymous
December 19, 2011
I was disappointed that their staff didn't seem to respect them very much. They weren't disrespectful but I could tell they didn't have a very good relationship. There was lots of available parking at their office. I was glad that I didn't have to drive around looking for parking. There was no annoying music playing while I waited or during my visit. I appreciated that they didn't have that typical elevator music on. The office staff at this office is extremely rude and the doctors do not treat the patients any better. Every visit only lasted about 5 minutes and if you had questions " OH WELL " your 5 minutes was up whether they were answered or not. On one of my visits we were 10 minutes late because I got off the wrong exit and the doctor would not see me even though we had just driven almost 1/2 hour just to get there. There was also an appointment that I was given at 11:15am but when we got there the office manager said that the secretary isn't supposed to book appointments after 11:00am and that the doctor had already left for lunch so I had to make a different appointment even though we just drove a 1/2 hour to get there. As far as there level of care goes it is HORRIBLE!!! On TWO different visits the nurse did a skin culture and I was told a few days later that the cultures came back negative and yet both times I did have a staff infection. Even though it was their fault they treated us like we were the ones who did something wrong and were spoken to very rudely by several of the staff members including the office manager. My advice to you is DO NOT GO TO THIS DOCTOR, find one that knows what they are doing and where you will be treated like a human being!!!!!!!!!!!!!!!!!!!!!!!!
by Sarah
December 12, 2011
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