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Richard Serano, MD

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Neurologists

Cape Fear Neurology Assoc

Fayetteville, NC

Carolina Neurosurgical Svc

Fayetteville, NC

Cape Fear Neurology Assoc

Fayetteville, NC

Cape Fear Neurology Assoc

Fayetteville, NC
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Richard Serano, MD
Highland Neurology Ctr
(21 Reviews)
> Get Phone Number & Directions
3645 Cape Center Dr Fayetteville, NC 28304
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Consumer Feedback

(21 Reviews)
Service
3.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3.5 star average for Value
Excellent Care and a wonderful provider.
by Jessica Eileen Powel xxx.xxx.122.78
January 22, 2016
I absolutely love going here i have seen the DR, NP, and PA they are all amazing. They are the only ones who have been able to help me with my Migraines and headaches... i def recommend them!!!!!
by Megan xxx.xxx.30.28
July 28, 2014
Did you experience unnecessary pain during your visit?
No
Does this provider welcome questions?
Yes, they don't mind answering my questions
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Did this provider promise services he/she couldn't provide?
Yes! They couldn't do anything they told me they would be able to
by Anonymous xxx.xxx.2.26
May 13, 2013
Does this provider offer flexible appointment times?
Absolutely Not! My appointment always conflicts with my schedule
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Was it easy to make an appointment with this provider?
I waited longer than I wanted to, but it wasn't terrible
Did this provider ever dismiss your concerns as unimportant?
Sometimes, I usually have to convince them to look into the situation
Does this provider offer any coupons, discounts or promotions?
Never. I don't think they care about helping their clients save money
by Anonymous xxx.xxx.55.31
February 19, 2013
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
Did this provider seem up-to-date with the current advancements in their field?
Yes
Does this provider ever overbook appointments here?
Sometimes, they should allow for more time in between appointments
Did you have to wait long after you arrived for your appointment?
Yes, I had to wait quite a while
Did this provider ever dismiss your concerns as unimportant?
Sometimes, I usually have to convince them to look into the situation
by Anonymous xxx.xxx.236.107
January 24, 2013
Did this provider have reasonable prices?
Yes
Did you feel safe in this provider's care?
No, I was scared
Did this provider seem irritated to be working with you?
Yes, they seemed like they wanted to be somewhere else
Is this provider easy to reach in an emergency?
No. It took me several times to get through.
by Anonymous xxx.xxx.55.21
November 12, 2012
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Would you recommend this provider to others?
I Already Have
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Was this provider's staff friendly?
Yes, they went above and beyond
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
by Anonymous xxx.xxx.16.144
October 20, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.63.50
August 23, 2012
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.93.186
July 09, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.237.40
July 07, 2012
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Map and Directions
3645 Cape Center Dr, Fayetteville, NC 28304