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Runette Flowers, MD

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Pediatricians

Children's Healthcare of Atlanta Orthopedics and Sports Medicine

Atlanta, GA

Children's Healthcare of Atlanta Orthopedics and Sports Medicine

Atlanta, GA

Children's Healthcare of Atlanta Orthopedics and Sports Medicine

Atlanta, GA

Children's Healthcare of Atlanta Orthopedics and Sports Medicine

Atlanta, GA
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Runette Flowers, MD
South Dekalb Pediatrics Inc
(109 Reviews)
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2855 Candler Rd Decatur, GA 30034
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Consumer Feedback

(109 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
3.5 star average for Value
They listened closely to everything I was telling them, and showed a lot of attention to detail. I've never had to worry about them forgetting something or not reading my information correctly, which I've encountered at other places. They have really great customer service here. They always put their customers first, regardless of the situation. This pediatrician had two separate rooms for "sick" and "well" children. You could tell that they really went the extra mile in making sure that the healthy children didn't catch anything.
by Katrina
February 11, 2012
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
by Anonymous
February 09, 2012
I appreciated that they allowed me to accompany my child, and didn't make me wait in the waiting room. The waiting room at this pediatrician's office had two separate areas, one for "sick" kids and one for "well" kids. This office is very ghetto, I did not like the atmosphere at all. My husband took my daughter the first time and he told me about out they treated people unprofessional. So I took her back on her next visit, boy I tell you he was so right. The front desk is not nice the nurses act as if they don't want to be their..... it was crazy. I will not be going back.
by Straw
February 06, 2012
They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows. I couldn't believe how great their office looked. It was very obvious that they took pride in the office's appearance. It was one of the best looking offices I've ever seen. I've never seen anyone who is more respected by their staff. The entire staff only had great things to say about working there, and it made me want to return all the more.
by DWIGHT LAND
February 03, 2012
Everything they told me in the beginning ended up turning out exactly the way they said it would. They were able to provide me everything they promised me. I've never doubted their abilities. Not only do they never postpone my appointment, they always try to get me in as soon as possible. I love that I can always get an appointment right away, and I never have to worry about them rescheduling it. The staff was very helpful no matter how many times I called with a question or concern. They never made me feel uncomfortable for asking any question. I was glad that they were located in a safe neighborhood. I've been to some other places where I was scared to get out of my car but not here.
by smmoore2
February 01, 2012
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Does this provider ever overbook appointments here?
Sometimes, they should allow for more time in between appointments
Does this provider adhere to the customer is always right policy?
Sometimes, but not always
by Anonymous
January 27, 2012
Was this provider late to your appointments?
Sometimes, it was a little frustrating
by Anonymous
January 20, 2012
Did you have to wait long after you arrived for your appointment?
Yes, I had to wait quite a while
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Do you trust this pediatrician to always have your child's best interest in mind?
Absolutely! I trust them over any other doctor
Did this provider rush your appointment?
No
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
by Anonymous
January 18, 2012
I appreciated that they allowed me to accompany my child, and didn't make me wait in the waiting room. It's always made me nervous when I wasn't allowed to be with my child at other places. It was very easy to get an appointment. They have a very flexible schedule and get me in quickly every time. They always go above and beyond to help me with anything I need. They never complain about anything, and I know I can always count on them. I love how attentive they are here. Even when notified that they have a personal phone call, they always wait to take it later. Their full attention is always on me and it makes me feel special.
by Dirk Thomas
January 17, 2012
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Is this pediatrician patient with first-time mothers?
Definitely! They are happy to answer every first-time mother's question, no matter how basic
Was it easy to find parking at this provider's office?
Yes, it was convenient
by Anonymous
January 17, 2012
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Map and Directions
2855 Candler Rd, Decatur, GA 30034