Runette Flowers, MD

Runette Flowers, MD
South Dekalb Pediatrics Inc 2855 Candler Rd Decatur, GA 30034
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Consumer Feedback

(109 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
3.5 star average for Value
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did this pediatrician have good bedside manner and were they well-liked by your child?
Yes, and my child loves them!
Would you recommend this pediatrician to others?
I Already Have
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous
November 07, 2011
Is this pediatrician patient with first-time mothers?
Yes, they are patient with first-time mothers
Does this provider have helpful information available online?
Yes
Does the pediatrician get upset when you seek a second opinion?
Not at all. They encouraged second opinions
by Anonymous
November 03, 2011
I appreciate that they've never over-treated my child. I've had some doctors that want to run really expensive tests or make you get an X-Ray for a very common illness, but they don't do that here. It is so refreshing to see a provider that you can tell truly cares about their appearance. They strive to maintain a professional appearance and look their best at all times. Whenever I've asked for more information about something I was wondering about, they've never made me feel like my question was irrelevant or stupid. They've always been very understanding. They had quite a few interesting magazines, which made my time in the waiting room go by much faster.
by vickie bridges
November 03, 2011
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
Does the pediatrician interact with both you and your child during appointments?
Absolutely! They respect my child's individuality and always address both of us
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
If your child is sick can the pediatrician see him/her on the same day?
Yes, if my child is sick they get them in right away
by Anonymous
November 01, 2011
They were easy to reach in an emergency. When I called they answered right away and I was so relieved to hear a friendly voice. I love that whenever my child is sick, they get them in right away. I never have to worry that my child will have to suffer while waiting for an appointment. I didn't have to wait at all after I arrived for my appointment. They were running right on time, which is a really big deal for me. I love that they are always more than happy to answer my questions, and actually welcome questions. I've felt awkward at some other places I've visited when I've tried to ask a lot of questions, but not here.
by Tiffany
November 01, 2011
Did this provider's staff seem to respect him/her?
Absolutely not. They were always complaining about him/her
Was this provider late to your appointments?
No, they were on time
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
by Anonymous
November 01, 2011
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Did this provider seem irritated to be working with you?
No, they were polite
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Does this provider welcome questions?
Not really. I felt like an annoyance when I asked a question
by Anonymous
October 27, 2011
They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have. I didn't have to wait at all after I arrived for my appointment. They were running right on time, which is a really big deal for me. I haven't seen any coupons or discounts for this provider's office, but I haven't really looked. They never mention anything about promotions when I'm there. There was lots of available parking at their office. I was glad that I didn't have to drive around looking for parking. I was impressed by how knowledgeable they were about immunizations. They answered every question I had.
by sherry p
October 26, 2011
Does the pediatrician interact with both you and your child during appointments?
Yes, they interacted with both of us
Does this provider remember you and your circumstances at every appointment?
Yes
Is this business handicap-accessible?
Not at all! There were barriers everywhere making it impossible for handicapped people to enter
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
by Anonymous
October 25, 2011
Did they follow up with you after your appointment?
Yes.
Does this pediatrician use current and safe equipment?
Yes
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Did the pediatrician ever make you feel like an inadequate parent?
No, they never made me feel like a bad parent
Did this provider listen to your input and concerns?
Yes
by Anonymous
October 25, 2011
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