Runette Flowers, MD

Runette Flowers, MD
South Dekalb Pediatrics Inc 2855 Candler Rd Decatur, GA 30034
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Consumer Feedback

(109 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
3.5 star average for Value
Did this pediatrician have good bedside manner and were they well-liked by your child?
Yes, and my child loves them!
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Was this provider's staff friendly?
Yes, they went above and beyond
by Anonymous
December 16, 2011
Were you able to relax during your appointment?
Not really, I was a little uneasy
by Anonymous
December 14, 2011
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
Did a staff member acknowledge or greet you when you entered?
No, no one seemed to notice I was there
Is this business handicap-accessible?
Yes, but it seemed extremely out-of-date
Were the staff members able to answer your questions?
They were rarely able to answer any of my questions
by Anonymous
December 09, 2011
Were you able to relax during your appointment?
Yes, I was completely at ease
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
by Anonymous
December 07, 2011
Would you recommend this pediatrician to others?
Yes
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Does the pediatrician over-treat your child for simple ailments?
Yes, even if it's a common cold, they run many expensive tests
If your child is sick can the pediatrician see him/her on the same day?
Yes, if my child is sick they get them in right away
Does the pediatrician get upset when you seek a second opinion?
No, they didn't get upset
by Anonymous
December 05, 2011
The staff is VERY unprofessional, the office is dirty and the wait is very long. Often times the doctor is not in and they make you pay a co-pay anyway. Everyone should be aware of the fact that this business is not in a very safe neighborhood. It was not what I was expecting and I was pretty scared to get out of my car.
by Concerned Parent
December 02, 2011
Was it easy to make an appointment with this provider?
Practically Impossible
Were the staff members able to answer your questions?
Every time I asked the staff a question, they referred me to someone else
Does this provider adhere to the customer is always right policy?
Sometimes, but not always
Was this provider late to your appointments?
No, they were on time
by Anonymous
November 21, 2011
Did this provider have an entertaining selection of waiting room magazines?
Yes
Do you feel that you could have received better service somewhere else?
No, I don't think so
Does this pediatrician emphasize preventative care, such as child safety and nutrition?
Yes, they informed me about child safety and nutrition
Does the pediatrician interact with both you and your child during appointments?
Yes, they interacted with both of us
by Anonymous
November 18, 2011
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Does the pediatrician interact with both you and your child during appointments?
Absolutely! They respect my child's individuality and always address both of us
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by Anonymous
November 16, 2011
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did this provider have an entertaining selection of waiting room magazines?
Absolutely! They were very entertaining!
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
by Anonymous
November 07, 2011
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