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Steven Kaplan, MD

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Steven Kaplan, MD
Concord Family Practice
(28 Reviews)
> Get Phone Number & Directions
1520 Kirker Pass Rd # A Clayton, CA 94517
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Consumer Feedback

(28 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Does this provider have helpful information available online?
Yes, but very little
by Anonymous
July 25, 2011
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Does this provider offer flexible appointment times?
Yes
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
by Anonymous
July 21, 2011
Does this provider remember you by name?
Sometimes, but not always
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
Does this provider promptly return your phone calls?
Yes
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Anonymous
June 06, 2011
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did this provider have an entertaining selection of waiting room magazines?
Yes
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
by Anonymous
May 23, 2011
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Does this provider offer flexible appointment times?
No, they are almost always unavailable
by Anonymous
April 12, 2011
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Are you going to visit this provider again?
Without a doubt!
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
by Anonymous
March 22, 2011
I never have to worry about them overbooking appointments. They definitely believe in quality over quantity here and it is much appreciated. I was able to relax during my appointment here. Everyone makes sure you are comfortable and at ease. Their office was nice and quiet. I was worried it would be overly loud but it was fine. This provider has no helpful information available online, apart from their address and phone number. They just have a basic listings page. Their prices were very fair. The level of care you get for the price is outstanding.
by David
March 15, 2011
I will absolutely return. I had an amazing experience, and they were by far the best I love Dr. Kaplan. He really cares and stays up-to-date on the latest in the medical field. The front desk staff sometimes are less than cheerful, but the doctor more than makes up for that.
by SF
March 10, 2011
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Map and Directions
1520 Kirker Pass Rd # A, Clayton, CA 94517