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Steven Kaplan, MD

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Steven Kaplan, MD
Concord Family Practice
(28 Reviews)
> Get Phone Number & Directions
1520 Kirker Pass Rd # A Clayton, CA 94517
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Consumer Feedback

(28 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Would you recommend this doctor to others?
I Already Have
Did this doctor answer all of your questions?
Every question I had was answered thoroughly
Were the waiting room chairs comfortable at this doctor's office?
They were average
Was this doctor's staff friendly?
Friendly Enough
Does this provider maintain a professional appearance?
Absolutely
by Anonymous xxx.xxx.158.113
June 24, 2014
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
by D Castro xxx.xxx.153.89
November 13, 2013
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
Does this provider offer any coupons, discounts or promotions?
Yes, they always have specials going on
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
by Anonymous xxx.xxx.189.144
October 05, 2013
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Did they follow up with you after your appointment?
No. I still haven't talked to them.
Does this provider promptly return your phone calls?
Absolutely not! My phone calls aren't returned at all!
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
by Patty K xxx.xxx.215.61
July 31, 2013
Did you experience unnecessary pain during your visit?
No
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Was this provider late to your appointments?
No, they were on time
by Anonymous xxx.xxx.140.123
March 04, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.159.22
August 28, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.245.69
August 28, 2012
Dr. Kaplan is a wonderful doctor. Definitely would recommend him. However, I have noticed when calling, the "back office" is not always the friendliest and messages are not always relayed in a timely manner.
by Anna xxx.xxx.8.31
April 23, 2012
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Did this provider seem up-to-date with the current advancements in their field?
Yes
by Anonymous
February 13, 2012
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
by Anonymous
January 23, 2012
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Map and Directions
1520 Kirker Pass Rd # A, Clayton, CA 94517