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Sona MedSpa of Richmond

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Richmond, va

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Richmond, VA
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Sona MedSpa of Richmond
Sona MedSpa of Richmond
(18 Reviews)
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4198 Cox Road Glen Allen, VA 23060
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Consumer Feedback

(18 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
3 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
The pain associated with laser hair removal is overwhelming. Initially, I experienced noticeable hair loss on my back and legs (I am a male) after 3 painful treatments but now the hair is growing back almost as much as before I started. I am NOT PLEASED with my results and will NOT BE going back for future treatments. This package cost me over $4,000 dollars and I feel like it is a total rip-off. I recommend you find other means of hair reduction and stay away from sona medspa.
by Ray R. Librandi xxx.xxx.10.83
April 26, 2015
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Does this med spa use current and safe equipment?
Yes; the equipment is very advanced!
Does this provider have helpful information available online?
Yes, they have a great website and are present in many online directories
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
by Sherri xxx.xxx.148.250
November 26, 2013
Did this provider seem up-to-date with the current advancements in their field?
Not at all, they seemed stuck in the past
by Anonymous xxx.xxx.89.221
October 27, 2013
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
by Anonymous xxx.xxx.79.88
June 25, 2013
Did this provider listen to your input and concerns?
Yes
Did this provider have reasonable prices?
No, it was expensive.
by Anonymous xxx.xxx.44.167
April 20, 2013
I went in for botox, having had it done previously elsewhere. Ultimately I chose this place because they had Saturday hours and were decently priced. When I called I asked if they endorsed botox for migraines in which they said absolutely. Upon arrival I was informed that they do not administer botox to "treat migraines" but would be willing to administer it anyway. Then they asked me had I had the procedure done before. When I told her yes, her response was "well then I guess I don't need to explain the risks and the procedure and went on about her business. Maybe I'm old school but I would think she should have explained it anyway, for security reasons. Whatever....I've had it done before and it worked then so I wanted to do it again.

Then I saw the doctor. He tried to convince me I needed to treat my wrinkles and i told him no, I just want the same areas treated and showed him where I wanted the botox. He tried to tell me no that he wouldn't do it. After explaining that this are the places my migraines are located and these were the places it had been done before (and worked) he did it anyway. He upped my dosage by 8 units without my permission and gave me twice as many shots as the other doctor I had seen previously.

Needless to say, I will not be going back. While the receptionists were nice and friendly, the doctor barely spoke any English and barely spoke a word to me. I felt like I was just there to help him pay the bills. I did not feel like a patient.
by cejznj2 xxx.xxx.94.238
December 04, 2012
Did this provider have reasonable prices?
Yes
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Does this provider remember you and your circumstances at every appointment?
Yes
Does this provider give unbiased advice?
Yes
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
by Anonymous xxx.xxx.209.35
September 22, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Sure
by kim xxx.xxx.138.109
April 16, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Mary S. xxx.xxx.115.118
February 14, 2012
Are you going to visit this provider again?
Sure
by Anonymous xxx.xxx.8.47
December 08, 2011
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Map and Directions
4198 Cox Road, Glen Allen, VA 23060