Lisa E. Nadel, O.D.

Lisa E. Nadel, O.D.
6562 N State Road 7 Coconut Creek, FL 33073
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Consumer Feedback

(37 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
5 star average for Recommended
Value
4.5 star average for Value
The worst pair of glasses I have ever had. I tried to get used to them even after returning to the office with complaints that I ciuld not see right. I was told to keep wearing them "to train my brain". I finally had to go to another optometrist and had my eyes rechecked and got an entirely different prescription. I love the glasses I purchased from the new optometrist. About half way thru my exam Dr Nadel told me I would have to sit back because I was fogging up the lenses as she was wiping them off. I complained I couldn't read the lines that way but she ignored me. i threw away $300 for a pair glasses from Dr Nadel's office and they are useless to me. Also When I scheduled my appt I confirmed that they took my medicare insurance with the office staff but that was not the case even though She is listed in my provider book. So I ended up having to pay two different doctors for eye exams and glasses.
by JJones xxx.xxx.95.80
August 31, 2017
Dr. Nadel is very knowledgeable, perky, friendly, sweet and kind. She would never sell you something you don't need. When I had cataracts, she was honest and told me until they were removed she could not prescribe new eyeglasses for me, that it would be impossible to help me see well. She could have let me insist on just getting new glasses to satisfy me, but she knew what was best for me. I totally trust her skills and advice. She was right!
by Priscilla xxx.xxx.8.27
April 26, 2016
Fabulous.
by Jackie Dack xxx.xxx.122.218
August 19, 2014
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous xxx.xxx.198.113
October 15, 2013
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Does this provider have helpful information available online?
Yes
Would you refer this provider to a family or friend?
Yes
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
by Honey Conroy-Rosengarten xxx.xxx.127.218
July 09, 2013
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
by Deb xxx.xxx.72.18
June 28, 2013
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Did this provider use excessive foul language?
No
Does this provider have helpful information available online?
Yes, they have a great website and are present in many online directories
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
by Dale xxx.xxx.84.96
March 22, 2013
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
by Bapz xxx.xxx.39.91
February 19, 2013
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Did this provider have an entertaining selection of waiting room magazines?
Yes
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
by Anonymous xxx.xxx.181.160
December 04, 2012
Does this provider use current and safe equipment?
Yes
by Anonymous xxx.xxx.167.137
November 07, 2012
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