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Michelle M. Boyce, O.D.

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Michelle M. Boyce, O.D.
(14 Reviews)
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601 Belcher Road South Clearwater, FL 33764
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Consumer Feedback

(14 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4 star average for Recommended
Value
2 star average for Value
Very easy in & out appointment,100% Professional as well as personable.
Very appreciative of the care.

Sincerely,
Mark B. Franklin

Clw. Fl.
Clay City, Il.
by Mark B. Franklin xxx.xxx.31.50
January 09, 2016
Was it easy to make an appointment with this provider?
Yes
Did the environment feel well thought out with a holistic approach in mind?
They took a generally holistic approach to the environment within the office and I appreciated what they did.
Do you think this provider would be willing to pursue advice from other professionals if they run into a snag in your treatment?
Definitely
Does this provider treat their staff well?
Extremely well
Did you leave the office feeling satisfied with your visit?
Completely
by Anonymous xxx.xxx.208.21
November 21, 2014
Did this provider have an entertaining selection of waiting room magazines?
Absolutely
Does this provider return your phone calls?
Promptly
Were the waiting room chairs comfortable at this eye care office?
Extremely comfortable; I could have fallen asleep
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Is this provider willing to pursue advice from other providers when necessary?
Absolutely
by Sheri xxx.xxx.120.157
May 15, 2014
Was this provider friendly?
Not Really
Did this provider answer all of your questions?
No, I left confused and frustrated
Would you recommend this provider to others?
If I Had To
Was this provider's staff friendly?
Friendly Enough
Does this provider remember you by name?
No
by Anonymous xxx.xxx.77.129
March 19, 2014
was seen by Dr. Boyce - as part of the medical exam I had to have a refraction for which I had to pay since the insurance does not cover prescriptions for glasses. When I asked for a prescription (for which I paid) I was told that I do not need new prescription. When I asked for the prescription anyway since I paid for it, I was given such a run around that I simply could not believe it. I still do not have it. Have called several times, was told that I would be called back - nothing so far. Very unhappy.
by Unhappy xxx.xxx.11.73
September 26, 2013
Just like the reviewer said before me..........waited 45 min to see Dr Boyce after staff said she'd be right in. Truth was, she wasn't even in the building! Been going there for a number of years, but tired of all the waiting around. My time is just as valueable as theirs. Will be finding a new eye doctor for my next check up.
by kat xxx.xxx.187.5
January 22, 2013
Does this provider welcome questions?
Yes, they don't mind answering my questions
Did this provider have an entertaining selection of waiting room magazines?
Yes
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Does this provider adhere to the customer is always right policy?
No, it is their way or the highway
Was it easy to make an appointment with this provider?
Yes
by Terri Robinson xxx.xxx.159.92
October 30, 2012
The last time I called for an appointment I got the run around, They asked about my insurance then told me they were booked up for regular eye exams for 4 months. I said I would make an appointment 4 months out. The receptionist then blew me off and told me that I could get a regular exam at Vision Works, Sears and lots of other places. However, if any problems were found they would be glad to take of those problems. Guess my insurance doesn't pay enough for a regular eye exam. They'll never see me again.
by Liza xxx.xxx.176.236
September 30, 2012
They answered most of my questions but I could have used more information. Their staff was friendly enough, but they didn't go out of their way to help me. I felt like my needs were mostly met, but they didn't make any extra effort. The office was easy enough to find.

After dilating my eyes, I was told it would be just a few minutes for the doctor. Waited almost an hour sitting in a room with no explanation. Dr. Boyce is unfriendly, not helpful, very rude really...in a hurry!

The optical office is most unfriendly and expensive. Woman sat in a chair reading a magazine and offered no help to me while I looked for frames. When I asked for an estimate, she acted as though she really didn't want to bother. When I received the estimate it was exorbitant. I then took my prescription to a national leading optician and received the same pair with the same lenses for a third less in price.

This office tries to act professionally, but falls short and they are much more concerned with appearances than substantive client care.
by peacefrog xxx.xxx.250.94
July 26, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.170.43
July 02, 2012
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Map and Directions
601 Belcher Road South, Clearwater, FL 33764