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Walter E. Balfour, O.D.

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Eye Care

Brian Kary Culligan, O.D.

Gallup, NM

Quint di Giacomo, O.D.

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Walter E. Balfour, O.D.
(27 Reviews)
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219 W Coal Ave. Gallup, NM 87301
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Consumer Feedback

(27 Reviews)
Service
3.5 star average for Service
Environment
3.5 star average for Environment
Expertise
4 star average for Expertise
Staff
3 star average for Staff
Recommended
3 star average for Recommended
Value
4.5 star average for Value
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Only if I couldn't find a better substitute
by Anonymous xxx.xxx.24.2
August 16, 2012
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
If I need to, I'll return
by Anonymous xxx.xxx.127.162
August 16, 2012
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Is this provider's business conveniently located?
Yes, it is very conveniently located
Were you able to relax during your appointment?
Yes, I was completely at ease
by Anonymous
February 27, 2012
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Are you going to visit this provider again?
Sure
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
by Anonymous
February 27, 2012
Were you able to relax during your appointment?
Yes
Did this provider ever dismiss your concerns as unimportant?
Sometimes, I usually have to convince them to look into the situation
by Anonymous
February 23, 2012
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Did you experience unnecessary pain during your visit?
No
Are you going to visit this provider again?
If I need to, I'll return
by Anonymous
February 09, 2012
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Does this provider treat every client equally?
Not at all, they only make time for their favorite clients
Did this provider rush your appointment?
Yes, I barely had any time to ask questions
Did this provider seem up-to-date with the current advancements in their field?
They seemed to know enough
Did this provider have an entertaining selection of waiting room magazines?
No, there weren't many to choose from
by Anonymous
December 30, 2011
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Does this provider remember you by name?
Never, they can't even remember throughout my appointment
Did you feel like this provider's office was understaffed?
Yes, I had to wait a long time before someone was able to help me
by Anonymous
November 04, 2011
Were you able to relax during your appointment?
No, I was on edge
Was this provider's staff friendly?
No, they were rude
Is this business handicap-accessible?
Not at all! There were barriers everywhere making it impossible for handicapped people to enter
Does this provider promptly return your phone calls?
Not really. I usually have to wait a long time
by Anonymous
September 03, 2011
Does this provider leave you on hold for a long time when you call?
All the time! I think I got a gray hair while I was waiting
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Did this provider use excessive foul language?
Somewhat. It was a little excessive.
Did this provider answer all of your questions?
Some were answered
by Anonymous
August 26, 2011
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Map and Directions
219 W Coal Ave., Gallup, NM 87301