Walter E. Balfour, O.D.

Walter E. Balfour, O.D.
219 W Coal Ave. Gallup, NM 87301
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Consumer Feedback

(27 Reviews)
Service
3.5 star average for Service
Environment
3.5 star average for Environment
Expertise
4 star average for Expertise
Staff
3 star average for Staff
Recommended
3 star average for Recommended
Value
4.5 star average for Value
They do such a great job of never overbooking appointments, even though they are extremely popular. I know for a fact that they have lots of business, but I've never had to wait a long time in a crowded waiting room like other places I've been too. Everything they told me in the beginning ended up turning out exactly the way they said it would. They were able to provide me everything they promised me. I've never doubted their abilities. The waiting area was overcrowded and too small. Multiple people had to stand as there were not enough seats. Everyone was pretty much wedged in.
by Anonymous
July 29, 2011
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
by Anonymous
July 12, 2011
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Did you have to wait long after you arrived for your appointment?
Yes, I had to wait quite a while
Does this provider treat every client equally?
Not at all, they only make time for their favorite clients
Was this provider's staff friendly?
No, they were rude
How would you compare this provider to others in his/her field that you have visited?
The worst I have seen
by Anonymous
July 09, 2011
They aren't known for being that good at what they do in my area, but they aren't known for being terrible either. They should probably work on improving their professional reputation. Whatever cologne they were wearing was ok. It made my experience that much more enjoyable. Their prices were pretty high, but affordable. I got an appointment quickly, but the wait was long. I've never had to wait too long. Everything they told me in the beginning ended up turning out exactly the way they said it would. They were able to provide me everything they promised me. It was ok, but I'm not returning.
by Anonymous
June 24, 2011
Was this provider's staff friendly?
Yes
Was it easy to find parking at this provider's office?
Not really, but I found a spot
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Was this provider's office too loud?
No, it wasn't too loud
Do you feel that you could have received better service somewhere else?
No, I don't think so
by Anonymous
June 10, 2011
Was this provider willing to stay open late to accomodate your needs?
No, they close exactly on schedule despite any circumstances
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Were you able to relax during your appointment?
Yes, I was completely at ease
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
by Anonymous
May 25, 2011
Did this provider have reasonable prices?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Was it easy to find parking at this provider's office?
Yes, it was convenient
by Anonymous
May 11, 2011
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