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Walter E. Balfour, O.D.

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Eye Care

Brian Kary Culligan, O.D.

Gallup, NM

Quint di Giacomo, O.D.

Gallup, NM
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Walter E. Balfour, O.D.
(27 Reviews)
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219 W Coal Ave. Gallup, NM 87301
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Consumer Feedback

(27 Reviews)
Service
3.5 star average for Service
Environment
3.5 star average for Environment
Expertise
4 star average for Expertise
Staff
3 star average for Staff
Recommended
3 star average for Recommended
Value
4.5 star average for Value
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by . xxx.xxx.106.222
July 22, 2018
THIS A GREAT PLACE TO GO, GREAT DOCTOR AND GREAT PRICES IF YOUR ON A BUDGET. I LOVE THIS PLACE BEEN GOING FOR YEARS. :)
by PHILANA xxx.xxx.238.165
September 28, 2015
Very nice man. Office staff is great. Affordable and friendly office. Professional work done.
by Susan Clarke xxx.xxx.153.59
April 06, 2015
The Doctor himself if nice, otherwise the ladies up front need customer service training or need to find other jobs if they are not happy with their jobs. They are very rude and unwelcoming.
by Zuni, NM xxx.xxx.248.116
October 29, 2014
Did this provider give the impression that they cared about your concerns?
Yes
Were the waiting room chairs comfortable at this eye care office?
Not at all; cheap and plastic
Was this provider friendly?
Not at all
Did this provider answer all of your questions?
No, I left confused and frustrated
Does this provider return your phone calls?
No
by Anonymous xxx.xxx.24.2
March 24, 2014
The eye care is excellent with Dr. Balfour. however, the three ladies up front need to be be friendlier and professional in providing services. They are so grumpy and tend to ignore your questions at time.
by Janet xxx.xxx.245.13
January 11, 2014
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Did this provider prominently display their diplomas or business license?
Yes
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Did this provider answer all of your questions?
Yes
by Lavonne Garcia xxx.xxx.253.126
November 21, 2013
I have been going to Dr. Balfour for years just to get my eye prescription. I believe he's one of the best in Gallup. No other services. The upfront staff are very moody and tend to be very defensive when questioned regarding their services.
by Gallupnative xxx.xxx.224.7
June 24, 2013
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Was this provider's staff friendly?
Not Really
Did this provider answer all of your questions?
Some were answered
Does this provider maintain a professional appearance?
Somewhat, I wasn't overly impressed
Did you feel safe in this provider's care?
Mostly, I was still a little nervous
by unhappy customer xxx.xxx.73.110
February 21, 2013
Do you feel that you could have received better service somewhere else?
Yes, I think I could have gotten better service elsewhere
Was this provider's office clean?
It was satisfactory
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
Did this provider rush your appointment?
No
Was it easy to find parking at this provider's office?
Not really, but I found a spot
by Anonymous xxx.xxx.227.152
October 01, 2012
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Map and Directions
219 W Coal Ave., Gallup, NM 87301