James F Longenecker, O.D.

James F Longenecker, O.D.
Eyemart Express 215 E University Dr. Granger, IN 46544
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Consumer Feedback

(69 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Was this provider willing to stay open late to accomodate your needs?
Definitely! They would never turn away anyone in need
by Anonymous xxx.xxx.115.58
July 09, 2013
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Does this provider have helpful information available online?
Yes
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
by Anonymous xxx.xxx.203.175
June 18, 2013
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Was this provider late to your appointments?
Not at all, I showed up early and they were ready to see me
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
by Anonymous xxx.xxx.116.145
June 10, 2013
Would you recommend this provider to others?
Yes
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Was this provider friendly?
Extremely Friendly
by Anonymous xxx.xxx.115.58
June 03, 2013
Does this provider use current and safe equipment?
Yes
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Would you recommend this provider to others?
I Already Have
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
by Anonymous xxx.xxx.196.50
May 28, 2013
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Was this provider's staff friendly?
Yes, they went above and beyond
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
by Anonymous xxx.xxx.240.145
May 18, 2013
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Was the waiting area spacious?
Yes, extremely spacious
Was this provider's office too cold?
No, it was fine
by Denise xxx.xxx.252.178
February 20, 2013
Was it easy to find parking at this provider's office?
Yes, it was convenient
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Does this provider offer flexible appointment times?
Yes
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
by Happy Patient xxx.xxx.83.67
February 18, 2013
Was this provider's staff friendly?
Yes
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
Were the waiting room chairs comfortable at this eye care office?
They were average
Does this provider welcome questions?
Yes, they don't mind answering my questions
by Anonymous xxx.xxx.197.177
February 06, 2013
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
by Anonymous xxx.xxx.233.172
February 01, 2013
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