James F Longenecker, O.D.

James F Longenecker, O.D.
Eyemart Express 215 E University Dr. Granger, IN 46544
Add a Review

Consumer Feedback

(69 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Does this provider offer flexible appointment times?
Yes
Did this provider answer all of your questions?
Yes
Did this provider have reasonable prices?
Yes
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
by TINAP xxx.xxx.181.162
January 31, 2013
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Is this business handicap-accessible?
Yes, it was handicap-accessible
Was it easy to find parking at this provider's office?
Yes, it was convenient
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Was this provider friendly?
Yes
by Anonymous xxx.xxx.97.110
January 29, 2013
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Anonymous xxx.xxx.160.123
January 29, 2013
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did you leave the office feeling satisfied with your visit?
Completely!
Does this provider treat every client equally?
Yes, they don't show favoritism
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Cori xxx.xxx.89.234
January 28, 2013
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
Does this provider offer flexible appointment times?
Yes
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
by Anonymous xxx.xxx.126.46
January 25, 2013
Do you feel that you could have received better service somewhere else?
No, I don't think so
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Was this provider's staff friendly?
Yes
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Anonymous xxx.xxx.128.20
January 14, 2013
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did you experience unnecessary pain during your visit?
No
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Would you refer this provider to a family or friend?
Yes
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
by Anonymous xxx.xxx.5.151
November 27, 2012
Would you recommend this provider to others?
Yes
Did this provider rush your appointment?
Yes, I barely had any time to ask questions
by Anonymous xxx.xxx.192.215
November 11, 2012
The office was clean and Dr. Longenecker was one of the most thouough and helpful doctors I have visited. He was able to fit my daughter with contacts and explain exactly to her why it was important to clean them and wear them properly. He has a professional no nonsense direct approach. In fact my other daughter was on the verge of needing glasses and he told me not to waste my money, the script was not strong enough to make a difference. This honesty was greatly appreciated as I am on a budget
by lori xxx.xxx.15.214
November 07, 2012
I've never had to worry about Dr. Longenecker's office being understaffed or not being able to help me right when I need it. They have a good sized staff that's very knowledgeable and qualified. Just as a side note, the office is really conveniently located in the same plaza as Target. It's right down from the mall. The office is incredibly tidy and calm. I was able to relax very easily. Their primary concern is my safety and comfort, and Dr. Longenecker always take the time to address every concern of mine immediately. I've seen other optometrists and opthamologists, but Dr. Longenecker has been by far the most thorough, even for simply contact prescription appointments.
by JamieDen xxx.xxx.117.246
October 30, 2012
Add a Review