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Teresa C. Kos, O.D.

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Teresa C. Kos, O.D.
(25 Reviews)
> Get Phone Number & Directions
250 Northampton Street EASTHAMPTON, MA 01027
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Consumer Feedback

(25 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
The staff is very efficient, knowledgeable and capable. They are also patient when shopping for frames/lenses. The only time they get a little flustered is if you're late for an appointment. I get that they run a tight ship and delays can get the entire schedule off; but when I offered to reschedule, they said no, but were obviously distressed that they would be "behind" for the rest of the day. But all else is very good, clean, efficient, and well-run.
by Football Fan xxx.xxx.189.1
March 19, 2014
Was this provider's staff friendly?
Yes, they went above and beyond
Would you recommend this provider to others?
I Already Have
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Does this provider use current and safe equipment?
Yes; the equipment is very advanced!
Did this provider give the impression that they cared about your concerns?
Yes
by Amy xxx.xxx.174.37
March 11, 2014
Do you feel confident that this provider will work with you until a solution is reached?
Definitely
Was this provider's staff friendly?
Friendly Enough
Does this provider use current and safe equipment?
Yes
Was the office accommodating when booking an appointment?
Very good
Would you recommend this provider to others?
I Already Have
by Anonymous xxx.xxx.120.55
March 08, 2014
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Did this provider rush your appointment?
No
Would you refer this provider to a family or friend?
Maybe, I'm not sure if I loved them that much.
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
by Anonymous xxx.xxx.104.54
October 20, 2013
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Would you recommend this provider to others?
Yes
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Did this provider prominently display their diplomas or business license?
Yes
Did you experience unnecessary pain during your visit?
No
by winnie xxx.xxx.74.161
September 23, 2013
Does this provider offer flexible appointment times?
Yes
Was this provider's office too loud?
No, it wasn't too loud
Did a staff member acknowledge or greet you when you entered?
Briefly, but they didn't make an effort to help me
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did you feel like this provider's office was understaffed?
Somewhat, they could've used more help
by Anonymous xxx.xxx.113.194
July 25, 2013
Did this provider rush your appointment?
No
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Does this provider offer flexible appointment times?
Yes
by Anonymous xxx.xxx.246.238
July 01, 2013
Were you able to relax during your appointment?
Yes
Did this provider listen to your input and concerns?
Yes
by Anonymous xxx.xxx.50.5
January 09, 2013
Was it easy to make an appointment with this provider?
Yes
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did this provider have an entertaining selection of waiting room magazines?
Yes
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
by Taren Vetelino xxx.xxx.99.99
December 21, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Sure
by Anonymous xxx.xxx.246.230
August 10, 2012
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Map and Directions
250 Northampton Street, EASTHAMPTON, MA 01027