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Richard R Goldston, O.D.

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Richard R Goldston, O.D.
(48 Reviews)
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1920 Northpoint Boulevard Hixson, TN 37343
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Consumer Feedback

(48 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Did this provider have reasonable prices?
Yes
Were you able to relax during your appointment?
Yes
by Anonymous xxx.xxx.8.38
December 09, 2013
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
by Pam xxx.xxx.64.71
October 10, 2013
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Is this provider's business conveniently located?
Yes, it is very conveniently located
Does this provider ever overbook appointments here?
Sometimes, they should allow for more time in between appointments
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.174.90
October 09, 2013
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Were the waiting room chairs comfortable at this eye care office?
Yes
by Anonymous xxx.xxx.39.50
September 30, 2013
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Was this provider's staff friendly?
Yes
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
by Anonymous xxx.xxx.4.20
May 14, 2013
Does this provider promptly return your phone calls?
Yes
Did this provider use excessive foul language?
No
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Is this business handicap-accessible?
Yes, it was handicap-accessible
Does this provider remember you and your circumstances at every appointment?
Yes
by Anonymous xxx.xxx.224.116
April 19, 2013
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
by Minnie xxx.xxx.158.246
March 22, 2013
Were the waiting room chairs comfortable at this eye care office?
Yes
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Did this provider have an entertaining selection of waiting room magazines?
Yes
Was this provider's office too loud?
No, it wasn't too loud
Does this provider have helpful information available online?
No, just a basic listings page
by Dion xxx.xxx.8.38
March 18, 2013
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Would you recommend this provider to others?
Yes
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
by Anonymous xxx.xxx.8.52
March 05, 2013
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
Was this provider's staff friendly?
Yes
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Does this provider treat every client equally?
Yes, they don't show favoritism
by Anonymous xxx.xxx.8.38
February 20, 2013
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Map and Directions
1920 Northpoint Boulevard, Hixson, TN 37343