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Richard R Goldston, O.D.

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Richard R Goldston, O.D.
(48 Reviews)
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1920 Northpoint Boulevard Hixson, TN 37343
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Consumer Feedback

(48 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Did the staff make you feel uncomfortable when you called with questions or concerns?
Somewhat, they should have been more polite
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Did this provider's staff seem to respect him/her?
Kind of, but not very much
by Anonymous
February 06, 2012
Did you leave the office feeling satisfied with your visit?
Yes
Were the waiting room chairs comfortable at this eye care office?
They were average
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
by Anonymous
January 10, 2012
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
by Anonymous
January 04, 2012
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Was it easy to find parking at this provider's office?
Yes, it was convenient
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous
January 03, 2012
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
by Anonymous
December 20, 2011
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Did this provider prominently display their diplomas or business license?
Yes
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
by Anonymous
December 07, 2011
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
by Anonymous
October 28, 2011
Does this provider offer flexible appointment times?
Yes
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Was it easy to find parking at this provider's office?
Yes, it was convenient
by Anonymous
September 30, 2011
Was this provider willing to stay open late to accomodate your needs?
Definitely! They would never turn away anyone in need
Did this provider rush your appointment?
No
Was this provider friendly?
Yes
by Anonymous
September 22, 2011
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Did this provider have reasonable prices?
Yes
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
by Anonymous
August 29, 2011
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Map and Directions
1920 Northpoint Boulevard, Hixson, TN 37343