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Jenny C Lu, DDS

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Jenny C Lu, DDS
(7 Reviews)
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1580 W El Camino Real # 3 Mountain View, CA 94040
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Consumer Feedback

(7 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Were you able to relax during your appointment?
Yes
Did this dentist provide helpful oral health techniques you could practice at home?
Definitely. I was given a thorough explanation about many techniques I could practice at home
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Did this provider rush your appointment?
No
Does this provider always put the customer first?
Yes, they always put customers first
by Anonymous xxx.xxx.38.159
October 11, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.171.89
August 21, 2012
They paid close attention to me and all of my questions were answered. If they didn't know the answer, or if there was some element of risk, they let me know. For example, on whether or not to get a crown for a cracked tooth, they told me that a crown would make it less likely to crack further, but that even without a crown, it may not crack further anyway, so it was my choice. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. I was very satisfied with my visit. They were helpful and I left feeling encouraged. The office was very easy to locate. I didn't have any trouble finding it at all. I'll definitely be going back. I didn't have a bad experience.
by jefjulia xxx.xxx.2.197
July 08, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.41.4
June 06, 2012
0 star is I really wants to offer, but at least 1 star to be able to post this review.. so I give 1 star.

Doctor Lu has MANY reasons to delay my crowns to be finished.

7 months passed, my 5 teeth crowns for implant still not done.

I paid full at April 6, 2011 for my 5th crown , today June 10 my crown still undone. 10 days passed after my 3rd times visit office for crown, myself , the patient, had to call office to ask when my crown done and I got the answer from Dr. Lu' s reception that the lab for crown-maker doesn't know when will be done and you patient call lab to ask. She assured me that Dr. Lu knows this situation.

What a irresponsible doctor !

Dr. Lu does her business according to her best schedule to suit herself She NEGELECT patient. Dr. Lu has MANY EXCUSE to delay, such as long X'mas off, her daughter's events, her ofiice girl' sick,.......She never think of patient's side.

My crowns case are regular according to my dental implant doctor told me. It's not difficult.
by Hey, Doctor,Be reponsible!
June 10, 2011
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Did this dentist offer you anesthetic when appropriate?
Yes, they offered me anesthetic when appropriate
Did this dentist provide helpful oral health techniques you could practice at home?
Definitely. I was given a thorough explanation about many techniques I could practice at home
by Anonymous
May 13, 2011
Did this dentist thoroughly examine your teeth?
Definitely! They spent extra time to make sure they didn't miss anything
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Was the dental equipment clean?
Absolutely! It looked brand new
Have the fillings, crowns, or veneers you've received lasted?
Yes, they lasted as long as they were supposed to
by Anonymous
May 12, 2011
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Map and Directions
1580 W El Camino Real # 3, Mountain View, CA 94040