Larry H Gaston, MD

Larry H Gaston, MD
8830 CAMERON CT STE 201 SILVER SPRING, MD 20910
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Consumer Feedback

(130 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
3.5 star average for Value
Does this dermatologist use current and safe equipment?
Yes
by Anonymous
November 25, 2011
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
by Anonymous
November 17, 2011
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Does this provider always put the customer first?
Yes, they always put customers first
Does this provider treat every client equally?
Yes, they don't show favoritism
Did this provider seem up-to-date with the current advancements in their field?
They seemed to know enough
by Anonymous
November 15, 2011
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
by Anonymous
November 08, 2011
I was glad that they were located in a safe neighborhood. I've been to some other places where I was scared to get out of my car but not here. Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable. They are completely committed to helping me as long as it takes to find the best solution. I never have to worry that they'll back out or give up if a solution isn't reached immediately, which has been a problem for me at other places. I don't think I have ever been put on hold here for a long time and am so impressed with how quickly all of my questions are answered. There's nothing worse than having to wait on hold for a half an hour just to get someone to talk to you. Whatever cologne they were wearing was one of the best I've ever smelled. It made my experience that much more enjoyable.
by RM
November 07, 2011
Were the waiting room chairs comfortable at this dermatologist's office?
They were average
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Does this provider treat their staff well?
Yes, they treat their staff with respect
by Anonymous
October 27, 2011
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Did they follow up with you after your appointment?
I had a follow-up appointment, but I scheduled it.
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Is this business handicap-accessible?
Yes, it was handicap-accessible
by Anonymous
October 25, 2011
I love that they never cancel their appointments last minute here. I can always count on them to be there for me. I wish they gave me good advice, but most of the time they only give me advice that would benefit them. The parking situation at their office was ridiculous. I ended up having to pay for parking because there were no spots available near the office.
by Rathernotsay
October 24, 2011
Was this provider's staff friendly?
Yes, they went above and beyond
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by Anonymous
October 04, 2011
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Was the waiting area spacious?
No, but I can always find a seat
by Anonymous
October 03, 2011
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