Susan E Lake, DO

Susan E Lake, DO
4550 N HAMILTON RD GAHANNA, OH 43230
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Consumer Feedback

(27 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
4.5 star average for Value
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
by Anonymous
January 02, 2012
Did this family doctor answer all of your questions?
Some were answered
by Anonymous
December 21, 2011
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did they follow up with you after your appointment?
Yes.
Did this provider listen to your input and concerns?
Yes
by Anonymous
December 06, 2011
Does this provider remember you by name?
No, I always have to remind them
Was this provider's office too cold?
No, it was fine
Did this provider pressure you to purchase any unnecessary products during your visit?
I felt extremely pressured
Does this provider welcome questions?
No, They dismissed my questions as unimportant
by Anonymous
September 26, 2011
Did you feel like this provider's office was understaffed?
Somewhat, they could've used more help
Was this provider's office easy to locate?
Fairly Easy
Was the waiting area spacious?
Yes
by Anonymous
September 01, 2011
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Did this provider rush your appointment?
No
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
by Anonymous
August 16, 2011
Their prices were very fair. The level of care you get for the price is outstanding. I've been to one or two places that had a really bad smell. I was worried I would encounter it here too but I didn't notice anything. What I liked was how friendly the doctor and staff were here. I felt welcomed and think I will be returning. I have already sent so many people here. They truly deserve more recommendations than I can give! Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable.
by Laura
July 22, 2011
The staff really knows what they're doing, and they know a lot about the company they work for. They're able to answer most of my questions, and the only ones they don't are the ones they need their boss's approval for. I wouldn't think twice about sending my friends and family here. They are very good at what they do. Their office was nice and quiet. They are always polite and never use foul language, which I really appreciate. They paid close attention to me and all of my questions were answered.
by Patient
June 21, 2011
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Did this provider prominently display their diplomas or business license?
Yes
by Anonymous
June 07, 2011
Does this provider give unbiased advice?
Yes
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
by Anonymous
May 11, 2011
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