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Jose R Guevara, MD

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Jose R Guevara, MD
(17 Reviews)
> Get Phone Number & Directions
1486 MERCHANT DR ALGONQUIN, IL 60102
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Consumer Feedback

(17 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
Very unfriendly customer service. They will not help in any way. I have an emergency and they did not even want to hear about scheduling the child for a visit.
by John xxx.xxx.103.75
April 02, 2015
Were the waiting room chairs comfortable at this doctor's office?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Does this doctor use current and safe equipment?
Yes; the equipment is very advanced!
Was this doctor's staff friendly?
Yes, they went above and beyond
Does this family doctor use current and safe equipment?
Yes; the equipment is very advanced!
by Anonymous xxx.xxx.232.201
August 19, 2014
Do you feel confident that this provider will work with you until a solution is reached?
Definitely
Was this family doctor friendly?
Extremely Friendly
Was this family doctor's staff friendly?
Friendly Enough
Would you recommend this family doctor to others?
Yes
Did this provider take time with you at your appointment?
Yes
by Anonymous xxx.xxx.182.123
March 03, 2014
Does this provider leave you on hold for a long time when you call?
I usually have to wait on hold for quite a while, but not as long as some other places
Was this family doctor's staff friendly?
Not Really
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Was this family doctor friendly?
Yes
by Anonymous xxx.xxx.226.163
November 07, 2013
I think Dr. Guevara (senior and junior) Are both great doctors and take the time to answer any concens. They have followed our familys care closely and have always returned our calls and taken the time to call personally. The only drawback is the office staff, They are not very friendly at all. If the doctors were not great I would not return because of their rudeness and abruptness. It is very difficult to get an appointment on short notice when ill or an emergency. The few times we have had to schedule on short notice it felt like it was a fight to get an appointment with the front office staff. I will say when we have had appointments we are seen promptly and both Dr.s take their time to talk with us and discuss treatment plans.
by moreno xxx.xxx.172.236
January 03, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.222.190
August 16, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.221.103
May 07, 2012
They were very qualified and knowledgeable. I could tell that they've been doing their job well for quite a while. The restrooms were very well-stocked at this provider's office. They always have toilet seat covers, paper towels and toilet paper and never run out. Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable. The staff here could have been a lot more friendly, considering this is a family doctor. I did not feel very welcome.
by Liz
December 26, 2011
Was the waiting area spacious?
No, but I can always find a seat
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Would you refer this provider to a family or friend?
Maybe, I'm not sure if I loved them that much.
Did they follow up with you after your appointment?
Yes.
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help
by Anonymous
November 22, 2011
Not only did I find a parking spot right away, but I knew my car was safe because the spots were designated and close to the entrance. Not only were they able to provide everything they promised me, they went above and beyond and exceeded my expectations. I wouldn't think twice about sending my friends and family here. They are very good at what they do. I could tell that they took pride in their office's appearance. It was very well organized and well taken care of. I love how attentive they are here. Even when notified that they have a personal phone call, they always wait to take it later. Their full attention is always on me and it makes me feel special.

The staff at Guevara Family Practice is wonderful. I've only seen Jr. and he is a fabulous doctor. I highly recommend this family practice if you are new to the area, young and old!
by Jessica
November 21, 2011
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Map and Directions
1486 MERCHANT DR, ALGONQUIN, IL 60102