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Edward Tong, MD

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Edward Tong, MD
Riverside Family Practice
(30 Reviews)
> Get Phone Number & Directions
105 E BURLINGTON ST STE C RIVERSIDE, IL 60546
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Consumer Feedback

(30 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
3.5 star average for Value
Would you recommend this doctor to others?
Yes
Were the waiting room chairs comfortable at this doctor's office?
Yes
Does this doctor use current and safe equipment?
Yes
Was this doctor's staff friendly?
Yes, they went above and beyond
Did this family doctor answer all of your questions?
Every question I had was answered thoroughly
by Anonymous xxx.xxx.200.248
June 02, 2014
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Did the staff make you feel uncomfortable when you called with questions or concerns?
Somewhat, they should have been more polite
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Does this provider treat their staff well?
Yes, they treat their staff with respect
by Anonymous xxx.xxx.200.248
August 10, 2013
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Does this provider remember you and your circumstances at every appointment?
Yes
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
by Dina xxx.xxx.131.117
June 20, 2013
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did you leave the office feeling satisfied with your visit?
Yes
Did you experience unnecessary pain during your visit?
No
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Is this provider's business conveniently located?
Yes, it is very conveniently located
by Michael xxx.xxx.50.241
March 21, 2013
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did this provider listen to your input and concerns?
Yes
by Anonymous xxx.xxx.150.59
January 09, 2013
Did you have to wait long after you arrived for your appointment?
Yes, I had to wait quite a while
Would you recommend this family doctor to others?
No
Does this provider treat every client equally?
Yes, they don't show favoritism
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
by Anonymous xxx.xxx.62.169
October 26, 2012
Does this provider offer flexible appointment times?
Absolutely Not! My appointment always conflicts with my schedule
Does this provider maintain a professional appearance?
Somewhat, I wasn't overly impressed
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Was this family doctor's staff friendly?
Friendly Enough
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
by Anonymous xxx.xxx.5.251
October 15, 2012
Is this business handicap-accessible?
Yes, it was handicap-accessible
Did this provider seem up-to-date with the current advancements in their field?
Yes
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Is this provider's business conveniently located?
Yes, it is very conveniently located
Was this provider's office clean?
Yes everything was neat and sterile
by Anonymous xxx.xxx.139.33
October 12, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.139.33
September 14, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.69.238
August 29, 2012
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Map and Directions
105 E BURLINGTON ST STE C, RIVERSIDE, IL 60546