Kelly Cajahuaringa, MD

Kelly Cajahuaringa, MD
1111 AUGUSTA DR HOUSTON, TX 77057
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Consumer Feedback

(2 Reviews)
Service
3 star average for Service
Environment
5 star average for Environment
Expertise
4 star average for Expertise
Staff
3 star average for Staff
Recommended
5 star average for Recommended
Value
1 star average for Value
I recently moved to the neighborhood and I went to see her for my annual checkup. As this was my first visit with her I had to complete all the paperwork and answer all the questions regarding my medical history. I was surprise that the Dr. herself will do this and I felt it was very positive. Unfortunately my health and medical history is a little complicated so the process took at least 40 Minutes. When the Dr. finished the questions I asked her to check on a dark spot I have on my back and another on my eye. She took a look and referred me to see a dermatologist. After this she said that the appointment took too much time from her and if I wanted to continue the conversation she will have to charge me for an extra “”Office Visit”. I didn’t like it and I inmediattly felt abused and stop talking to her so the visit ended. For my surprise I got and invoice from her charging me for 2 visits the same day, when I called to ask why I was told by the billing department that I asked the Dr. to do things outside the annual checkup and I have to pay for it. I told them that she only referred me to a dermatologist and she did not take care of it but I still have to pay. I think this is very unprofessional and too much business oriented Dr. I will never return.
by Pepe xxx.xxx.172.10
August 08, 2013
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
by Anonymous xxx.xxx.12.241
October 31, 2012
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