Directory > Providers > Doctor > Pediatrician > NY > Flushing > Alice Lau, MD > Reviews

Alice Lau, MD

Nearby

Pediatricians

NewYork-Presbyterian Medical Group Queens - Bayside Multispecialty

Flushing, NY

Child Neurology at NewYork-Presbyterian Queens

Flushing, NY

NewYork-Presbyterian Medical Group Queens - Fresh Meadow Pediatrics

Flushing, NY

NewYork-Presbyterian Medical Group Queens - Fresh Meadow Pediatrics

Flushing, NY
Get Featured on Wellness.com > Learn More
Alice Lau, MD
(15 Reviews)
> Get Phone Number & Directions
42-65 KISSENA BLVD APT 4 FLUSHING, NY 11355
Add a Review

Consumer Feedback

(15 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Would you refer this provider to a family or friend?
No, I wasn't impressed
Does this provider treat their staff well?
No, the staff was very mistreated
Does this provider give unbiased advice?
Not really. It felt like they just cared about making money.
Was it easy to make an appointment with this provider?
Yes
Did a staff member acknowledge or greet you when you entered?
No, no one seemed to notice I was there
by anonymous xxx.xxx.149.1
February 12, 2014
They're really great about taking their time with me, and they don't mind answering my questions. I've never felt like an annoyance to them no matter how many questions I have. They try to keep the restrooms stocked, but sometimes they run out of stuff. I have had to ask them a few times to re-stock. They answered my questions and spent a lot of time with me. I didn't feel like they were trying to rush my appointment at all. They don't always adhere to the customer is always right policy here. Although I have seen them apologize for some mistakes it doesn't happen very often. It was difficult to find parking at their office. I had to look for a while and was almost late for my appointment.
by aaaa xxx.xxx.149.1
December 10, 2013
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did this provider seem irritated to be working with you?
Somewhat, they could have been kinder
by Anonymous xxx.xxx.175.172
September 18, 2013
If your child is sick can the pediatrician see him/her on the same day?
Yes, if my child is sick they get them in right away
Was this pediatrician friendly?
Yes
Would you refer this provider to a family or friend?
Yes
Does this provider adhere to the customer is always right policy?
Sometimes, but not always
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
by Anonymous xxx.xxx.197.210
July 01, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.211.100
June 12, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.143.242
June 04, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Sure
by Anonymous xxx.xxx.254.4
May 29, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.254.4
April 10, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Yes
by Kevin Shi xxx.xxx.100.129
April 02, 2012
Was this provider's office easy to locate?
Fairly Easy
Did this provider answer all of your questions?
Yes
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
by Anonymous
January 30, 2012
Add a Review
Map and Directions
42-65 KISSENA BLVD APT 4, FLUSHING, NY 11355