Directory > Podiatrist > VA > Roanoke > RF &A > Reviews

RF &A

Nearby

Podiatrists

David Nielson, DPM

Roanoke, VA

Jennifer Keller, DPM

Roanoke, VA

Roanoke Foot

Roanoke, VA

Podiatry

Roanoke, VA
Get Featured on Wellness.com > Learn More
RF &A
RF&A
(26 Reviews)
> Get Phone Number & Directions
1234 ELECTRIC RD ROANOKE, VA 24018
Add a Review

Consumer Feedback

(26 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
3 star average for Value
Did this provider show attention to detail?
Definitely not. They were unaware of my situation, even though they had my information
Would you recommend this podiatrist to others?
Absolutely Not
Is this provider easy to reach in an emergency?
Absolutely not. I was forced to call the emergency room.
Did this provider ever take personal phone calls while in the appointment room with you?
Yes! He/she took a personal call right in front of me. I found it to be incredibly rude.
Did you have to wait long after you arrived for your appointment?
Yes, I had to wait forever.
by Diana xxx.xxx.187.137
August 12, 2013
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Was it clear that this provider takes pride in the appearance of his/her office?
Not really, it wasn't very clean
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
by Anonymous xxx.xxx.191.233
April 19, 2013
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Was this provider sympathetic to your situation?
No, they didn't show any sympathy or concern
Did this provider show attention to detail?
Definitely not. They were unaware of my situation, even though they had my information
Were the waiting room chairs comfortable at this podiatrist's office?
They were average
Was this provider's staff friendly?
Yes
by Anonymous xxx.xxx.66.2
March 07, 2013
The below patient should be corrected. Our office first confirmed her insurance benefits. This she did not believe. She called herself. She had a high deductible, and would have to pay for most of her surgery. Our out-patient facility saves our patients the expenses of hospitals, and it is a far more pleasant experience. Few physicians offer this, in an even less risky environment. Neither do we charge for the use of the lasers. It is disheartening to see a decision which, will result in post-operative pain and a very long recovery, which would otherwise be nearly painless and take only weeks. Best of luck to them.

by PKelly xxx.xxx.19.143
February 26, 2013

Dr. Peter Kelly is a very rude and condescending man, For some reason unbeknownst to me his financial department gave the phone to the doctor, after speaking to him on the phone and I feel that I have made the right choice to go else where. The customer should not be the one making phone calls to insurance company to get information, it is the providers job to find out whet the customer needs to pay. Also make sure that this provider is in your network, because he doesn't want to bill the insurance. He made be known that he only wanted his money, it's the first time I felt like I would be better off if I didn't have insurance.
by tjohnston xxx.xxx.236.31
February 05, 2013
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
by Anonymous xxx.xxx.236.230
December 07, 2012
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Was this provider's office easy to locate?
Fairly Easy
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
by Dawn P. xxx.xxx.15.186
October 23, 2012
Do you feel that you could have received better service somewhere else?
No, I don't think so
Are you going to visit this provider again?
Sure
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
by Anonymous xxx.xxx.200.101
October 13, 2012
Is this provider's business conveniently located?
Yes, it is very conveniently located
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Was the waiting area spacious?
Yes
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help
by P. Carhart xxx.xxx.139.146
October 02, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.32.251
September 03, 2012
Add a Review
Map and Directions
1234 ELECTRIC RD, ROANOKE, VA 24018