RF &A

RF &A
RF&A 1234 ELECTRIC RD ROANOKE, VA 24018
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Consumer Feedback

(26 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
3 star average for Value
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.0.56
August 20, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.101.146
August 08, 2012
Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable. They were so kind and attentive to me. I didn't have to worry about them arguing with me, or contradicting what I had to say, which has been a problem for me at other places. They were by far one of the best I've ever seen in their field. It was obvious that they've been exceeding their clients' expectations for many years. Not only do they never postpone my appointment, they always try to get me in as soon as possible. I love that I can always get an appointment right away, and I never have to worry about them rescheduling it. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better.
by Norah Harris
January 16, 2012
Do you feel that you could have received better service somewhere else?
No, I don't think so
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Were you able to relax during your appointment?
Yes
by Anonymous
December 04, 2011
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous
August 22, 2011
Six years ago Dr Peter Kelly removed a Morton's Neuroma from my foot. Being free from the acute pain has been wonderful. I have been informed that many times within a few years the stub of the nerve which has been removed grows new nerve endings that spread irratically and are even more painful than the original condition. Dr Kelly assured me that his process would not allow that to happen and happily I have had no recurrance of the pain. Also others had shown me their scars from the removal of this neuroma, scars which were extensive and they said had required months of recovery times. My scar is only about one half inch long and within a couple of weeks my recovery time was complete. Dr. Kelly also successfully treated my palntar fasciitis and I have had six years pain-free from that condition. Now I have developed a bunion and therefore have returned to him for treatment/surgery. I also appreciate the way that Dr. Kelly explains the problem and what needs to be done to correct that problem, not as some doctors who either do not want to take the time to explain or else assume the patient either would not understand a medical explaination or that the patient really just needs to blindly accept their evaluation. I highly recommend Dr.Kelly.
by J. Clingenpeel
April 14, 2011
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