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RF &A

Nearby

Podiatrists

David Nielson, DPM

Roanoke, VA

Jennifer Keller, DPM

Roanoke, VA

Roanoke Foot

Roanoke, VA

Podiatry

Roanoke, VA
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RF &A
RF&A
(26 Reviews)
> Get Phone Number & Directions
1234 ELECTRIC RD ROANOKE, VA 24018
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Consumer Feedback

(26 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
3 star average for Value
Would you recommend this podiatrist to others?
Yes
Was this provider thorough in discussing the risks and benefits of your treatment options?
Definitely
Did this provider seem up-to-date with the current advancements in their field?
Definitely
Did this provider seem current about the latest advancements in their field?
Definitely
Did the staff help you feel comfortable when you called with questions or concerns?
Absolutely
by Anonymous xxx.xxx.114.179
July 04, 2014
Was it easy to make an appointment with this provider?
Somewhat
Does the provider's staff maintain a professional appearance?
Definitely yes
Does this provider maintain a professional appearance?
Yes
Did this provider take time with you at your appointment?
Yes
Would you recommend this provider to someone who asks for a referral?
Probably
by Anonymous xxx.xxx.7.65
April 08, 2014
Did this provider take time with you at your appointment?
Yes
Were the waiting room chairs comfortable at this podiatrist's office?
Extremely comfortable; I could have fallen asleep
Does the provider's staff treat you well?
Yes
Does this podiatrist use current and safe equipment?
Yes; the equipment is very advanced!
Would you recommend this podiatrist to others?
I Already Have
by parker xxx.xxx.47.159
February 19, 2014
Did you feel safe in this provider's care?
Yes
Was this provider's staff friendly?
Yes
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Does this provider give unbiased advice?
Yes
Would you recommend this podiatrist to others?
Yes
by Anonymous xxx.xxx.144.2
January 29, 2014
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous xxx.xxx.6.68
December 10, 2013
Dr. Kelly responds:

I am sorry Alma Webber, but you are not my patient.

We continue to be proud of our Laser-Based Operating Room having a perfect "no infection" record for over 20 years.

You are writing about the wrong office and staff. Your description is completely the opposite. Perhaps you are a jealous competitor using a fake name. Then your description would make more sense.

Regardless, you are welcome to visit my state-of-the-art office. Ask your family doctor, who likely knows my results and has recommended my work.
by Dr. K xxx.xxx.18.18
September 28, 2013
Did this provider thoroughly explain the risks and benefits of your treatment?
No, they didn't even attempt to explain
Does this provider maintain a professional appearance?
Absolutely Not! He/She always looks like a slob.
Did this provider use excessive foul language?
Definitely! I was shocked and horrified!
Does this podiatrist use current and safe equipment?
Not at all; the equipment is dangerous!
Did this provider promise services he/she couldn't provide?
Yes! They couldn't do anything they told me they would be able to
by Alma Weber xxx.xxx.43.53
September 21, 2013
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.51.52
September 18, 2013
I feel like they go out of their way to accommodate my schedule. I always got the appointment time I wanted. If I were in some kind of an emergency I'd most certainly 100 % go back. . The one thing that I really enjoy about this place is their high level of customer service. Their full attention was always on me and I've been to other places that was an absolute waste of time for a year. They explained all the risks and benefits of my treatment options. Everything was explained in detail, all my questions were answered, and I felt like "God" had answered my prayers when I had my first appointment with Dr. Kelly it was absolutely mind boggling and amazing that his treatment plan was so awesome he could have did it right then and there, I've never felt so trusting in a Doctor before in my life. I had been seen by several doctors for a year when I had first had foot problems, found out I had 2-heel spurs in both feet, their treatment plan was a waste of my time. I then was told by a friend to go see Dr. Kelly, and I can say it has been nearly 20 yrs this fall he did my laser surgery on both feet, not much scaring at all and those insert he made for my shoes.... well they are still doing a great job. I could go on but what's the point.... Thank you, Thank you, Dr. Kelly~my Hero !!! Linda
by Linda Berry xxx.xxx.2.225
August 28, 2013
The below person is not my patient! Sorry! How can you tell? The patient information form is READ BACK TO EACH PATIENT. And, in cases of emergencies, which no patients in this office had for months, the phone calls go directly to my home! Further – that claimed personal call would only have been taken if it had been an emergency. So you see this write up does not make sense. Competitors hate my office because patients have such great experiences there, so competitors write these statements. Ask your friends, or better, ask your doctor. It is far more likely you will get an honest and accurate opinion! We know it will be enthusiastic!
by Dr K. xxx.xxx.18.18
August 15, 2013
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Map and Directions
1234 ELECTRIC RD, ROANOKE, VA 24018