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Jeanine E Graves, OD

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Jeanine E Graves, OD
(19 Reviews)
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11-11 RIVER RD FAIR LAWN, NJ 07410
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Consumer Feedback

(19 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
3.5 star average for Value
Was this provider's staff friendly?
No, they were rude
Would you recommend this provider to others?
Absolutely Not
Was this provider friendly?
Not at all
Did this provider answer all of your questions?
No, I left confused and frustrated
Did a staff member acknowledge or greet you when you entered?
Briefly
by Anonymous xxx.xxx.43.22
May 28, 2014
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Did this provider prominently display their diplomas or business license?
Yes
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
by JEFFRY RODRIGUEZ xxx.xxx.148.242
October 23, 2013
Does this provider always put the customer first?
Yes, they always put customers first
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Was this provider's staff friendly?
Yes, they went above and beyond
by Anonymous xxx.xxx.217.79
September 14, 2013
Did you feel safe in this provider's care?
Yes
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Do you feel that you could have received better service somewhere else?
Yes, I think I could have gotten better service elsewhere
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did this optometrist provide you with an accurate prescription?
Yes
by Anonymous xxx.xxx.43.241
September 09, 2013
Did this provider seem irritated to be working with you?
No, they were polite
Did a staff member acknowledge or greet you when you entered?
Briefly, but they didn't make an effort to help me
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Was this provider's office clean?
Yes everything was neat and sterile
Does this provider remember you and your circumstances at every appointment?
Yes
by Anonymous xxx.xxx.111.48
June 13, 2013
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
by Anonymous xxx.xxx.136.216
November 09, 2012
Did this provider listen to your input and concerns?
Somewhat. But I mostly felt ignored.
Was it easy to make an appointment with this provider?
I waited longer than I wanted to, but it wasn't terrible
Did this provider show attention to detail?
No, I was afraid they were going to forget something important
Did this provider use excessive foul language?
Somewhat. It was a little excessive.
Does this provider give unbiased advice?
No. I didn't trust their motives.
by Anonymous xxx.xxx.178.38
October 20, 2012
The waiting area here is extremely spacious. There is never overcrowding and everything is spaced appropriately. Their staff is very friendly and professional. They always dress so professionally here, the entire staff obviously makes an effort to look their best and maintain a very professional appearance. I love how much attention to detail they show. They are always so careful and meticulous. I never have to worry about them making a mistake or forgetting something.
by belle xxx.xxx.238.214
October 19, 2012
They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future. I will absolutely return. I had an amazing experience, and they were by far the best I've ever seen. They made the extra effort to make sure every question and concern I had was addressed. I saw Dr. Graves at Bergen Regional Medical Center. I'm a patient at the clinic there. She is one of the best doctors, of any kind, that I have seen at BRMC, or anywhere else for that matter
by DrRobert69 xxx.xxx.67.157
August 09, 2012
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
If I need to, I'll return
by Anonymous xxx.xxx.191.207
April 19, 2012
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Map and Directions
11-11 RIVER RD, FAIR LAWN, NJ 07410