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Gina H Sclafani, OD

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Northwell Health Department of Ophthalmology - Optometry at Mason Avenue at the Medical Arts Pavilion Building a program of Staten Island University Hospital

Staten Island, NY
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Gina H Sclafani, OD
(26 Reviews)
> Get Phone Number & Directions
3333 HWY 9 N CHADWICK SQUARE FREEHOLD, NJ 07728
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Consumer Feedback

(26 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Did you leave the office feeling satisfied with your visit?
Completely!
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
by Anonymous
January 03, 2012
The doctor was not helpful at all. I found her very unpleasant and abrasive. I was new in town and could not ask anyone for referrals so I went to her because her office was close by. I went in for an eye check up and she gave me a prescription for new glasses. After I had the glasses made, I told her my glasses were not comfortable and that they were too strong. She snapped back at me and said that it's correct. She would not even listen to me when I said it's just too powerful and I feel nauseous and cannot wear it. She simply dismissed my complaints. I'm never going back to her. I ended up going to a much nicer eye doctor who changed my prescription.
by Anonymous
December 30, 2011
I was given a polite greeting when I walked in. It was nice to be acknowledged. I was very satisfied with my visit. They were helpful and I left feeling encouraged. Their office was well organized and clean. I could tell they took a lot of time making sure it was presentable.
by Anonymous
December 02, 2011
Was this provider friendly?
Yes
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Does this provider use current and safe equipment?
Yes
Did this provider prominently display their diplomas or business license?
Yes
by Anonymous
November 12, 2011
They always take that extra step to make me feel special. I always enjoy my appointments here. They offer the best pricing I've ever seen. I couldn't believe how little I ended up having to pay. Their exams are so much better than other optometrists I've been too. The exam was quick and pain-free. They are always so friendly and welcoming to me during my appointments. They strive to make every patient feel valued and important.
by Anonymous
September 29, 2011
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Did you experience unnecessary pain during your visit?
No
by Anonymous
August 22, 2011
Did this optometrist provide you with an accurate prescription?
Yes
Was it easy to make an appointment with this provider?
Yes
Did this provider prominently display their diplomas or business license?
Yes
by Anonymous
August 17, 2011
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Was this provider's staff friendly?
Yes, they went above and beyond
by Anonymous
August 08, 2011
Was this provider's office easy to locate?
Fairly Easy
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
by Anonymous
July 29, 2011
Is this provider's business conveniently located?
Yes, it is very conveniently located
by Anonymous
July 12, 2011
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Map and Directions
3333 HWY 9 N CHADWICK SQUARE, FREEHOLD, NJ 07728