Prema S Prasad, MD

Prema S Prasad, MD
URGIMED-FAMILY MEDICAL CENTER 400 Route 10 west Randolph, NJ 07869
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Consumer Feedback

(29 Reviews)
Service
2.5 star average for Service
Environment
3 star average for Environment
Expertise
3 star average for Expertise
Staff
2.5 star average for Staff
Recommended
2.5 star average for Recommended
This doctor's office has recently tried to scam my mother. She went in to get vaccines, charged her for the vaccines (even though her healthcare provider DOES cover vaccines), then turned around and charged her health insurance provider for a level 4 comprehensive exam that NEVER occurred. The billing office is handling this issue very poorly. The workers at the front desk refused to send an itemized receipt of the vaccination visit to my mother's health insurance. Every time my mother tries to get in contact with the billing office about this issue, they claim to be "looking into it" and that's all that is said. This doctor's office is greedy, poor with communication and lacks integrity altogether. DO NOT GO HERE. I am disgusted with this practice.
by Ciera Crespo xxx.xxx.39.93
March 04, 2017
For the last six years I have been a patient of Dr. Prasad @ Urgimed, that is until today. As of today, I will be finding a new physician. A few weeks ago I was diagnosed with a sinus infection and was given an antibiotic for 15 days. I took all the medication as prescribed. Within 2 days the infection was back. I went back and was prescribed another antibiotic and was sent for a chest xray to rule out pneumonia. I went the very next morning to Medical Park Imaging in Denville. After waiting all day for a phone call from Urgimed, I called them and was told they did not have the results of my xray yet. I returned to work today and still did not hear from Urgimed with any results. I contacted Medical Park Imaging and was told the results were faxed to Urgimed yesterday afternoon. After being at work all day today and starting not to feel that great in the afternoon, I again contacted Urgimed to be told they did not receive the fax until this afternoon and that my results were sitting on the doctor''s desk and I was still not able to find out if I had pneumonia. After leaving a very strong message with the office a miracle happened and Urgimed called my home and asked that I call. I pulled my car over and called the office and again had to answer the reason for my call, when my name should have sufficed. After waiting again, the office worker finally came back on the line with an answer. Obviously, it doesn't seem important to Dr. Prasad to take 5 mins. to read the results of an xray and let her patient know if they have pneumonia. I will never again return to Urgimed for such lack of unprofessionalism and disregard for the patient's anxiety.
by Grace Murphy xxx.xxx.59.74
February 17, 2016
everything is always wonderful in this office, the medical assistant renae always has a smile on her face and is willing to help, Dr. Prasad is wonderful along with her entire staff, I always feel comfortable and at home in their office!!
by Jessica Olivo xxx.xxx.108.39
April 02, 2015
My husband and I always have a good experience when treated by Dr. Prasad and her staff. The staff is friendly,helpful and informative.Urgi-med will help you fill out medical forms and call the pharmacy. Dr. Prasad takes a lot of time to listen to our problems and does not hesitate to sent you to a specialist. We trust her opinions. Patrick and Elizabeth Kenny
by P.K. xxx.xxx.7.144
March 30, 2015
Came in during holiday week and didn't need to wait that long. Greeted very cheerfully, they offered us bottled water, and wait area was clean and spacious. Saw nurse (?) Renee first who was very thorough and nice, and then PA came in and worked with me to determine cause of illness. Situation was complicated bc I just had surgery in November, but we came away with game plan to treat and further investigate situation. I feel like I was handled by very professional and knowledgable staff. Great find, this Urgent care center.
by D.L. xxx.xxx.194.178
March 11, 2015
At Christmas brunch with the family I lost the battle with an infection I had been fighting and needed some immediate care. Let me repeat that, I needed medical help on Christmas Day when nothing is open and I was really disappointed I had to leave the gathering. Dr. Shahzad, Sam and Megan were a delight and so very attentive. Do not hesitate to seek treatment here. I needed two prescriptions and Megan called several pharmacies for me to find one that was open. Sam was so helpful and on top of everything in the waiting room. Dr. Shahzad was thorough and personable and even had me cracking up about being there on Christmas.
by A.Smith xxx.xxx.165.187
March 11, 2015
I felt very taken care of at UrgiMed. The staff was friendly and helpful, and helped answer my questions. The physician and physician's assistant were wonderful. I would definitely recommend this for other patients.
by Caela Provost xxx.xxx.34.187
December 29, 2014
We had excellent care for my husband. We will continue to be patients there. The doctor is compassionate and caring and very thorough.
by Succasunna wife xxx.xxx.64.155
October 03, 2014
Do not go to this Dr place. The staff is very rude and they will reap you off by billing as out of network with most Insurance. Never visit the doctor,
by Ayan xxx.xxx.111.8
August 05, 2014
Was this provider late to your appointments?
Yes, they were over an hour late for my appointment
Did this provider's staff seem to respect him/her?
Absolutely not. They were always complaining about him/her
Did this provider rush your appointment?
Yes, I felt like an annoyance!
Is this provider willing to pursue advice from other providers when necessary?
Not at all. They were too arrogant to ask for any assistance, even though they knew it would help
Do you feel that you could have received better service somewhere else?
Yes! I know that I would have gotten better service anywhere else!
by karen xxx.xxx.116.91
November 01, 2013
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