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Susan Hansen, MD

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Neurologists

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Mountain View, CA

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Eric Rider, MD

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Susan Hansen, MD
(42 Reviews)
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2500 Hospital Dr Bldg 10 Mountain View, CA 94040
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Consumer Feedback

(42 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
4.5 star average for Value
Dr. Hansen is an outstanding physician who is knowledgeable, patient, kind and compassionate.
by Linda Musumeci xxx.xxx.96.189
May 15, 2015
I've been seeing Dr. Hansen for nearly twenty years for MS. She is amazing, and always goes beyond the call of duty. I've done a lot of natural healing as well, and even when she thought some of my roads were crazy, she was supportive and said as long as it wasn't hurting me. Very few neurologists get MS as well as she does, and I'm so grateful for her longterm care. It's done so much to keep me upright.
by Kristin xxx.xxx.87.143
October 27, 2014
Dr Hansen was a lifesaver for me and I strongly recommend her!!! I went from doctor to doctor over a period of about 10 years, having test after test to try to determine why I kept having horrible, debilletating dizzy spells that would come on rapidly out of the blue. No one could figure it out and I was finally sent to a psychiatrist and counseling. I was getting afraid to even leave my house. Then I met Dr. Hansen who figured it out right away and fixed me up immediately with a tiny little pill! I've never had a problem since and now have a normal life again. I feel that I owe her my life!! She is the best!!
by Linda from San Carlos xxx.xxx.216.149
May 16, 2014
Would you recommend this doctor to others?
Yes
Were the waiting room chairs comfortable at this doctor's office?
They were average
Was this doctor's staff friendly?
Yes
Does this doctor use current and safe equipment?
Yes
Did this provider take time with you at your appointment?
Yes
by Anonymous xxx.xxx.100.252
May 16, 2014
Did you leave the office feeling satisfied with your visit?
Completely!
Was this doctor friendly?
Yes
Was this doctor's staff friendly?
Yes, they went above and beyond
Did this provider seem well-trained and experienced?
Absolutely
Does this provider take that extra step to make you feel special?
Absolutely
by Anonymous xxx.xxx.55.54
April 05, 2014
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Did you leave the office feeling satisfied with your visit?
Yes
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Were the waiting room chairs comfortable at this provider's office?
Yes
by Anonymous xxx.xxx.175.205
October 25, 2013
Dr. Hansen saved my life. I was misdiagnosed for 1 1/2 years with MS. My condition got more and more severe. Eventually, the experts at UCSF told me that I did not have MS; did not know what I had and pointed me to an ENT who told me I was stressed. At that point, I was barely able to walk, my tremors were intense, I had fireworks in the brain, and suffered from both vertigo and light headedness. Little did I know I was nearing a massive stroke. In 1 hour, Dr. Hansen told me I didn't have MS, spent 3 weeks analyzing my blood, lined up with Dr. Kogelnik, an amazing infectious disease doctor. I had a brain/nervous system bacterial infection. It is extremely rare, only a few cases seen to date. It is now 7 months since an intense antibiotic treatment. I'm so much better, and getting better every day. There hasn't been a day that has gone by without Dr. Hansen leading me back to health. THANK YOU Dr. Hansen. You saved me. There aren't enough stars in the sky worthy of your incredible expertise and bed-side manner.
by mightymad xxx.xxx.156.184
October 12, 2013
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
by Anonymous xxx.xxx.75.4
September 12, 2013
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did this neurologist answer all of your questions?
Every question I had was answered thoroughly
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Did this provider have reasonable prices?
No, it was expensive.
by Anonymous xxx.xxx.181.53
August 20, 2013
by Anonymous xxx.xxx.85.5
July 19, 2013
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Map and Directions
2500 Hospital Dr Bldg 10, Mountain View, CA 94040