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Martin Shapiro, MD

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Martin Shapiro, MD
Eye Physicians & Surgeons
(8 Reviews)
> Get Phone Number & Directions
339 Boston Post Rd Ste 350 Orange, CT 06477
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Consumer Feedback

(8 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
THis office is very difficult to get thru to on their phones. And the visit is very long. I am not pleased with the length of time I have to wait on the phone trying to get an appointment or in the office during my appointment.
by Linda xxx.xxx.221.140
June 07, 2016
The staff was very helpful and friendly. Never, EVER would I see Dr. Shapiro again. I found him to be extemely condescending and rude. He may be a knowledgeable doctor but his huge ego is a complete turn off for me.
by Nothappy xxx.xxx.122.58
September 04, 2012
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous
January 06, 2012
They were by far one of the best I've ever seen in their field. It was obvious that they've been exceeding their clients' expectations for many years. The waiting area here is extremely spacious. There is never overcrowding and everything is spaced appropriately. It is obvious that their office is cleaned regularly. It was fantastic. They made the extra effort to make sure every question and concern I had was addressed. I had an emergency and was seen almost immediately, and they stayed 2 1/2 hours after closing to insure I was taken care of. and then 1st thing the next morning.
by Anonymous
November 30, 2011
I love that I can count on them to work with me until they find a solution for my situation. Other places I've visited, seem to give up after they don't have an answer for me the first time, but not here. They paid close attention to me and all of my questions were answered. They have really great customer service here. They always put their customers first, regardless of the situation. I've been to one or two places that had a really bad smell. I was worried I would encounter it here too but I didn't notice anything. It was easy to get the appointment time that worked for my schedule.
by Anonymous
November 14, 2011
I had to visit Shapiro as my eye doctor was on vacation. He was completely rude, insensitive and unhelpful. I had been having problems for a month with no resolution. He told me to "Keep it in perspective- it's not cancer." Well, I'm not at an oncologist, I'm at an eye doctor and I expected him to help, show some concern at least. NEVER go to this awful man. All this after waiting 45 minutes by the way!!!
by Anonymous
August 16, 2011
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
by Anonymous
July 25, 2011
Did this provider leave you unattended for an extended period of time?
Yes, I was left alone too long
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Does this provider offer flexible appointment times?
Yes
Was this provider late to your appointments?
Sometimes, it was a little frustrating
by Anonymous
April 20, 2011
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Map and Directions
339 Boston Post Rd Ste 350, Orange, CT 06477