Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
Does this provider leave you on hold for a long time when you call?
I usually have to wait on hold for quite a while, but not as long as some other places