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Peter Rocca, MD

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Peter Rocca, MD
Rheumatology Associates
(82 Reviews)
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537 Stanton Christiana Rd # 101 Newark, DE 19713
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Consumer Feedback

(82 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
I didn't have to wait at all after I arrived for my appointment. They were running right on time, which is a really big deal for me. I felt that they really valued my health and happiness because they followed up even after my appointment just to check up on me. It was such a nice gesture that made a huge difference. They've never dismissed any of my concerns as unimportant, and take every concern of mine very seriously.
by poochcat
August 29, 2011
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
by Anonymous
August 24, 2011
Was this rheumatologist able to answer all of your questions?
Every question I had was answered thoroughly
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
by Anonymous
August 15, 2011
Did this provider ever dismiss your concerns as unimportant?
All the time. They accuse me of making problems up
Did this rheumatologist prominently display their diplomas or business license?
Not very well. I had to really look for it before I found it.
Did they follow up with you after your appointment?
No. I still haven't talked to them.
Does this rheumatologist promptly return your phone calls?
Not really. I usually have to wait a long time
by Anonymous
July 31, 2011
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Does this rheumatologist promptly return your phone calls?
Yes
Does this provider remember you by name?
Sometimes, but not always
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous
June 30, 2011
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous
June 27, 2011
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
by Anonymous
June 10, 2011
They always make sure to return my phone call as soon as possible. They are completely committed to helping me as long as it takes to find the best solution. I never have to worry that they'll back out or give up if a solution isn't reached immediately. They have some of the best customer service I have ever seen--the office is managed with a very high degree of efficiency and accuracy.
by Elaine
May 05, 2011
This provider has so much helpful information available online. They have an impressive website that's easy to use, with forms that you can fill out before your appointment. They also have a great online presence in multiple directories. I felt completely comfortable choosing a treatment plan after they went over every single detail of my test results with me. It's so nice to fully understand what every test result means. They were somewhat easy to reach in an emergency. They didn't answer the call at first, but did eventually call me back. They thoroughly explained my medication to me and went over dosage, scheduling, and side effects before I started taking it. I felt a lot more comfortable knowing what I was taking. They've never used foul language, which has bothered me at some of the other places I've been too. They always make an extra effort to be polite and courteous.
by shar
April 20, 2011
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Was this rheumatologist's office easy to locate?
Fairly Easy
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Was it easy to find parking at this rheumatologist's office?
Extremely easy, and close to the entrance
Were you able to relax during your appointment?
Yes, I was completely at ease
by Anonymous
April 18, 2011
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Map and Directions
537 Stanton Christiana Rd # 101, Newark, DE 19713