Susana May, MD

Susana May, MD
Keys To Wellness Medical Ctr 103400 overseas hwy, ste 241 Key Largo, FL 33037
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Consumer Feedback

(13 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
2 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Has no respect for patients. Does not follow up. Does not schedule new appointment's for ongoing issues. Does not return phone calls. Questionable diagnostic abilities.
by Anonymous xxx.xxx.54.144
April 01, 2016
2-9-16

Doctor May is one of the top Medical Practitioners in Monroe County.
by Rick Swentek xxx.xxx.86.75
February 09, 2016
Was this doctor's staff friendly?
Yes, they went above and beyond
Were the waiting room chairs comfortable at this doctor's office?
Extremely comfortable; I could have fallen asleep
Does this doctor use current and safe equipment?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Would you refer this provider to a family or friend?
Probably
by judith lewis xxx.xxx.88.80
April 09, 2014
Did this doctor answer all of your questions?
Yes
Was this doctor's staff friendly?
Yes
Would you recommend this doctor to others?
Yes
Were the waiting room chairs comfortable at this doctor's office?
Yes
Did the staff help you feel comfortable when you called with questions or concerns?
Yes
by Anonymous xxx.xxx.167.25
April 03, 2014
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
Was it easy to find parking at this provider's office?
Yes, it was convenient
Does this provider remember you and your circumstances at every appointment?
Not really. I usually have to remind them.
Did this provider seem irritated to be working with you?
Yes, they seemed like they wanted to be somewhere else
by Anonymous xxx.xxx.135.100
August 12, 2013
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous xxx.xxx.120.146
May 16, 2013
Did this provider seem up-to-date with the current advancements in their field?
They seemed to know enough
Does this provider offer flexible appointment times?
Yes
How would you compare this provider to others in his/her field that you have visited?
Fairly Average
Does this provider leave you on hold for a long time when you call?
I usually have to wait on hold for quite a while, but not as long as some other places
Does this provider always put the customer first?
Somewhat, but I didn't feel like they cared about my needs
by Anonymous xxx.xxx.30.138
April 15, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.101.59
September 11, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Kim Rogers xxx.xxx.108.242
September 02, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Key Largo Cutie xxx.xxx.19.77
August 28, 2012
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