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Michelle Powell Cole, DO

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Michelle Powell Cole, DO
(14 Reviews)
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1750 NE 167th St North Miami Beach, FL 33162
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Consumer Feedback

(14 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
YOUR EMPLOYEES OR YOURSELF DONT EVEN KNOW IF YOU TAKE A SPECIFIC INSURANCE. Calling your office to make a 1st time appointment was such a horrible experience. Janiva was supposed to call me back before then end of the day and she did not, even though she was polite but that doesn’t cut it if she doesn’t do the job that she’s there to do along with the other receptionist that had no clue what insurances you take and was clueless of that fact the Janiva had me on hold -communication knowing you are a small DR office with 3 employees would be the KEY) . I suppose that you would take the insurance AMERIGROUP because they assigned me to you and if you weren’t in network then you would’ve not been in the system. The best thing to say would be WE ARE NOT TAKING NEW PATIENTS!!! Not have me on HOLD for over 30 min, after the fact that she already had taking some of my child information. The only reason I am wasting my time writing a review and I will post everywhere I can is because all I needed it was a referral to take MY SON TO THE CARDIOLOGOIST but thanks to your professional staff now I have to wait to get a new card from the ins co .. and you don’t even care!!!

by lesly xxx.xxx.120.177
January 31, 2018
She is an amazing doctor
by Casandra xxx.xxx.104.19
February 04, 2015
Does this doctor use current and safe equipment?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this doctor's staff friendly?
Yes
Were the waiting room chairs comfortable at this doctor's office?
Yes
Was this provider helpful about using your insurance coverage?
Yes
by anonymous xxx.xxx.108.178
October 06, 2014
Would you recommend this family doctor to others?
I Already Have
by Anonymous xxx.xxx.148.8
December 23, 2013
Does this provider adhere to the customer is always right policy?
Sometimes, but not always
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
by Anonymous xxx.xxx.9.100
November 19, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.82.223
April 22, 2012
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
by Anonymous
February 27, 2012
Would you refer this provider to a family or friend?
Yes
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous
January 06, 2012
Love this Doctor and her staff is great :) Stephanie is the best
by Lawanza
November 16, 2011
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Did this provider have an entertaining selection of waiting room magazines?
Yes
Was this family doctor friendly?
Extremely Friendly
by Anonymous
August 12, 2011
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Map and Directions
1750 NE 167th St, North Miami Beach, FL 33162