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Serge Thys, MD

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Serge Thys, MD
Sermac Medical Psych Care
(20 Reviews)
> Get Phone Number & Directions
2151 45th St Ste 204 West Palm Beach, FL 33407
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Consumer Feedback

(20 Reviews)
Service
3 star average for Service
Environment
3.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3 star average for Recommended
Value
2.5 star average for Value
I love Dr. Thus he is very professional I have been a patient for about
6 years.

Unfortunately. I missed my last appointment, when I called to make a new
Appointment I where told I the next available appointment will be two months later. The front staff agreed to let me call the office daily to ask if there have been any cancelations, the next day I called to ask I where told Dr. Thus is on vacation until the middle of next month?
I fell the staff are totally uncaring regarding this matter.
Gretha F Humphreys
by gretha f humphreys xxx.xxx.115.126
June 19, 2015
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Anonymous xxx.xxx.24.30
April 30, 2014
Was this psychiatrist's staff friendly?
Not one bit
Did this psychiatrist answer all your questions?
No, I left confused and frustrated
Did this psychiatrist have reasonable prices?
No, it was expensive.
Did this psychiatrist have an entertaining selection of waiting room magazines?
No, there weren't many to choose from
Did you feel judged or criticized by this psychiatrist?
Absolutely. They were extremely condescending and demeaning
by Rosa xxx.xxx.132.210
March 19, 2014
Does this provider have helpful information available online?
No, just a basic listings page
How would you compare this provider to others in his/her field that you have visited?
The worst I have seen
Was this psychiatrist's staff friendly?
Not one bit
Does this provider offer any coupons, discounts or promotions?
Never. I don't think they care about helping their clients save money
Was this provider's office too cold?
No, it was fine
by Helena xxx.xxx.9.180
February 04, 2014
Does this provider give unbiased advice?
Yes
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Did this provider have an entertaining selection of waiting room magazines?
No, there weren't many to choose from
Does this provider treat their staff well?
Yes, they treat their staff with respect
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.100.90
September 12, 2013
Did this provider prominently display their diplomas or business license?
No, I never saw one
Did they follow up with you after your appointment?
I had a follow-up appointment, but I scheduled it.
Was this provider's office too loud?
Way too loud! I could barely hear what anyone was saying over the noise
Did this provider have reasonable prices?
Not at all, they were ridiculous!
Were the staff members able to answer your questions?
Every time I asked the staff a question, they referred me to someone else
by nothappy xxx.xxx.114.89
January 28, 2013
Does this psychiatrist give unbiased advice?
Definitely not! It was obvious they just wanted to make money!
Did you feel judged or criticized by this psychiatrist?
Absolutely. They were extremely condescending and demeaning
Did this provider wear an obnoxious cologne?
Somewhat, it didn't smell very good
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Is this psychiatrist easy to reach in an emergency?
No. It took me several times to get through.
by Anonymous xxx.xxx.188.65
October 13, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by toni xxx.xxx.10.112
March 25, 2012
They almost always cancel my appointment last minute, and I end up having to rearrange my entire schedule. I really wish they were more reliable. I haven't seen any coupons or discounts for this provider's office, but I haven't really looked. They never mention anything about promotions when I'm there. Just a warning, they do not adhere to the customer is always right policy no matter what the situation is. They never listen to customers complaints and argue with them instead of trying to correct the situation. That's just bad business. I had to wait quite a while for my appointment. I was very disappointed. I will not be going back to this office again, the employees have attitudes and the Dr. was not there for our appointment, no apologies!!
by Anonymous
March 12, 2012
Did this provider thoroughly explain the risks and benefits of your treatment?
They were explained, but not thoroughly
Was this provider's office clean?
Yes everything was neat and sterile
Does this provider always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
Are you going to visit this provider again?
Only if I couldn't find a better substitute
How would you compare this provider to others in his/her field that you have visited?
Not the worst, but certainly not the best
by Anonymous
March 08, 2012
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Map and Directions
2151 45th St Ste 204, West Palm Beach, FL 33407