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Rachel Cooper-Mercado, MD

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Rachel Cooper-Mercado, MD
(71 Reviews)
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37 Ryant Blvd Sebring, FL 33870
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Consumer Feedback

(71 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3.5 star average for Value
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous xxx.xxx.85.253
March 27, 2012
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Was this provider late to your appointments?
No, they were on time
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
by Anonymous
February 29, 2012
As soon as I walked through the door, I was immediately greeted by the friendly staff. They went out of their way to make me feel special and appreciated. They had already reviewed my medical history before the appointment, and went over it with me in the exam room so as not to miss anything. They were extremely thorough and made sure not to miss one detail. They are completely committed to helping me as long as it takes to find the best solution. I never have to worry that they'll back out or give up if a solution isn't reached immediately, which has been a problem for me at other places. They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows. I never had to doubt their qualifications. They made their credentials completely obvious, which made me feel a lot safer.
by Kelli
February 13, 2012
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did this provider prominently display their diplomas or business license?
Yes
Would you recommend this OBGYN to others?
I Already Have
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
by Anonymous
January 31, 2012
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Were the waiting room chairs comfortable at this provider's office?
Yes
Does this provider give unbiased advice?
Yes
Does this provider adhere to the customer is always right policy?
Sometimes, but not always
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
by Anonymous
January 18, 2012
Did this provider have an entertaining selection of waiting room magazines?
Yes
Does this provider treat their staff well?
Yes, they treat their staff with respect
Was it easy to make an appointment with this provider?
Yes
by Anonymous
December 21, 2011
Was it easy to make an appointment with this provider?
Yes
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous
December 09, 2011
I will absolutely return. I had an amazing experience, and they were by far the best I've ever seen. They made sure that their qualifications were obvious. I was confident that I was under the care of a professional. They didn't pressure me to buy anything I didn't need, which I really appreciated. I've been to other places that pressured me to buy stuff and it always made me very uneasy. When comparing them to others I have visited for the same condition, they are among the best I have seen.
by 863girl
December 08, 2011
Was this OBGYN able to answer all of your obstetric or gynecological questions?
Yes, they seemed very knowledgeable
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
by Anonymous
November 28, 2011
Do you feel that you could have received better service somewhere else?
No, I don't think so
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
by Anonymous
November 18, 2011
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Map and Directions
37 Ryant Blvd, Sebring, FL 33870