Rachel Cooper-Mercado, MD

Rachel Cooper-Mercado, MD
37 Ryant Blvd Sebring, FL 33870
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Consumer Feedback

(71 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3.5 star average for Value
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
by Anonymous
November 09, 2011
Did this OBGYN thoroughly review your medical history before examining you?
Yes, they were extremely thorough
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Was this provider's office too cold?
Not at all, it was the perfect temperature
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
by Anonymous
November 08, 2011
I wasn't pressured at all to use any particular medications or birth controls. They answered all my questions and gave me their honest opinion on what would work for me and what wouldn't. I didn't experience any unnecessary pain during my visit, and I was amazed at how much better I felt after I left. I love how much attention to detail they show. They are always so careful and meticulous. I never have to worry about them making a mistake or forgetting something.
by mary
November 01, 2011
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
by Anonymous
October 25, 2011
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Does this provider ever overbook appointments here?
Sometimes, they should allow for more time in between appointments
by Anonymous
October 24, 2011
Does this provider treat their staff well?
Yes, they treat their staff with respect
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Did this provider have an entertaining selection of waiting room magazines?
Somewhat, but they need a bigger selection
Were you able to relax during your appointment?
Yes
by Anonymous
October 18, 2011
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Does this provider remember you by name?
Sometimes, but not always
by Anonymous
September 16, 2011
Were the waiting room chairs comfortable at this provider's office?
Extremely comfortable; I could have fallen asleep
by Anonymous
September 13, 2011
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Were you able to relax during your appointment?
Yes, I was completely at ease
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
by Anonymous
August 17, 2011
Just as a side note, this business is really conveniently located and is close to everything. It is right off and freeway and close to all kinds of shops. I was able to do my shopping for the week right after my appointment. It was very easy to get an appointment. They have a very flexible schedule and get me in quickly every time. There was lots of available parking at their office. I was glad that I didn't have to drive around looking for parking. I was amazed at how wonderfully they treated each of their staff members. They were so appreciative and thankful. I've never seen any employer treat their staff better, and it made me want to come back that much more. They had quite a few interesting magazines, which made my time in the waiting room go by much faster.
by CLJ
August 10, 2011
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