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Rachel Cooper-Mercado, MD

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Rachel Cooper-Mercado, MD
(71 Reviews)
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37 Ryant Blvd Sebring, FL 33870
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Consumer Feedback

(71 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3.5 star average for Value
Listens and evaluates with care. I was immediately at ease.
by NEP xxx.xxx.189.78
May 06, 2019
My consultation for surgery felt rushed and cold. No human emotion or concern. Im going to be cut and pried open and I get no comforting support from the surgeon or appointment setter (what a crabby snob). No warm and fuzzy feeling that's for sure! Overall, most of staff is warm and friendly except for this one Latin nurse who seems to have a stick up her butt (major attitude problem and never smiles). Having second thoughts about my surgery. Not a good feeling at all, when you and your Dr./surgeon do not click. Where's the kindness and compassion?!
by NUNYA xxx.xxx.21.3
January 11, 2018
every visit is super short, I feel it is so impersonal, have a hard time getting in contact with them I always get a answering service, had a hard time getting my leave for work handled, and prescribed me Zofran which causes birth defects!, so dissatisfied
by anonymous xxx.xxx.213.222
March 18, 2015
Dr. Cooper and staff are always friendly and their service is outstanding!
by Jennifer S. xxx.xxx.236.9
January 19, 2015
Did you think that this OBGYN was thorough with you during your appointment?
Definitely
Does the provider's staff try to be helpful?
Yes
Did this OBGYN fully explain your treatment's risks and benefits?
Definitely
Did your provider offer a holistic approach to your experience with them?
I felt that I received so much value from my appointment because of the thoroughly holistic approach they had in place. It's rare. Thank you!
Did your provider ask holistic type questions and comment about aspects of care that might affect you outside of their specialty?
I was truly amazed at the broad approach this provider took that considered so many aspects of my life outside of their specialty. Amazing!
by Anonymous xxx.xxx.12.89
October 14, 2014
Does this OBGYN check your records before they get in the exam room so they remember who you are?
Yes
Was the waiting area spacious enough?
Yes
Would you refer this provider to a family or friend?
Probably
Was the personalities of the staff well suited to a holistic approach to care?
The entire staff were so well suited to a holistic approach. I felt completely at ease.
Did you feel that your visit with the provider was time well spent?
Absolutely yes
by Anonymous xxx.xxx.161.202
October 14, 2014
How would you compare this OBGYN to others in his/her field that you have visited?
Better than others
Did this provider take time with you at your appointment?
Somewhat
Can this OBGYN or their colleague on call be reached day or night?
No
Did this provider answer all of your questions?
No
Did you feel that the OBGYN protected you with clean instruments?
Yes
by Anonymous xxx.xxx.15.55
May 14, 2014
Were the restrooms clean at this provider's office?
Absolutely
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Did this provider have reasonable prices?
Absolutely!
Do you feel that you could have received better service somewhere else?
No, I don't think so
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
by Anonymous xxx.xxx.170.29
February 09, 2014
Dr. Cooper is wonderful, but her staff seriously lacks common sense! On more than one occasion I have called her office requesting a prescription refill and her office staff NEVER CALLS IT IN!!! Once again I wait all day to pick up at my pharmacy only to find that the prescription was never called in. When calling the after hours hotline, they still refuse to call it in even though it was their mistake! I was told it would be called in today and I am still waiting! Maybe I'll just show up at their office tomorrow morning to watch them call it in so I can assure it gets done! What a nightmare!!!
by Diana xxx.xxx.20.6
June 24, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
by Anonymous xxx.xxx.7.71
April 23, 2013
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Map and Directions
37 Ryant Blvd, Sebring, FL 33870