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Ernst Robert A Dmd Orthodontist

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Ernst Robert A Dmd Orthodontist
Ernst Robert A Dmd Orthodontist
(14 Reviews)
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365 Willard Avenue Newington, CT 06111
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Consumer Feedback

(14 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Value
2 star average for Value
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Sure
by Anonymous xxx.xxx.38.48
March 19, 2012
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Did this provider answer all of your questions?
Yes
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
by Anonymous
November 01, 2011
They've never dismissed any of my concerns as unimportant, and take every concern of mine seriously. They are polite and never use foul language, which I appreciate. The restrooms at this provider's office were clean and well-maintained. At times they overbook appointments there are not enough seats and the wait tends to get a bit ridiculous. My only concern is the way Dr. Ernst talks down to certain parents and their child/children. A child must feel comfortable with their Dr. Not nervous and not wanting to go to their appointment.
by Antonia
September 26, 2011
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did this orthodontist have testimonials and/or before-and-after pictures from previous patients?
Not that I could see
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by Anonymous
August 04, 2011
There was lots of available parking at their office. I was glad that I didn't have to drive around looking for parking. They barely had any magazines to choose from, and the ones that were available weren't very interesting. It was nice to see them treat their staff with so much respect. It was obvious that they had a good relationship with all of their staff members. The Dr. tends to be rude at times when children break a brace and snaps at the parent as if the parent is responsible for the act things happen and the Dr.'s business is to do dental not discipline a parent and maybe if he used better bracing instead of the cheap stuff to make a buck off of the poor parent in this economy he'd be a way better person.
by Parent
July 26, 2011
Dr. Ernst is the best I've ever seen in his field. It was obvious that they've been exceeding their clients' expectations for many years. I love that they are always more than happy to answer my questions, and actually welcome questions. I would highly recommend this office to anyone who asks. They are very willing to work with you and very helpful.
by pleased patient of many years
July 08, 2011
.
by pleased mom
June 28, 2011
As far as the waiting rooms goes, the chairs they provide are so-so. I wasn’t extremely uncomfortable, but it would be nice to sit in something a little better.

I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future. I always have the best experience every time I have an appointment here. Although I have not had much to complain about, I have noticed that they strongly adhere to the customer is always right policy and if anything goes wrong make every effort to correct the situation.
by happymom
June 27, 2011
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
by Anonymous
June 26, 2011
Was this provider's office clean?
It could have used some cleaning
Did this orthodontist have testimonials and/or before-and-after pictures from previous patients?
Not that I could see
by Anonymous
June 17, 2011
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Map and Directions
365 Willard Avenue, Newington, CT 06111