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Margaret Smollen, MD

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Margaret Smollen, MD
Margaret A. Smollen, M.D., P.C.
(77 Reviews)
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319 E Bloomington St. Iowa City, IA 52245
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Consumer Feedback

(77 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Did this provider rush your appointment?
Yes, I barely had any time to ask questions
by Anonymous
November 28, 2011
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
by Anonymous
November 19, 2011
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
by Anonymous
November 09, 2011
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Would you recommend this OBGYN to others?
Yes
Would you refer this provider to a family or friend?
Yes
Do you feel that you could have received better service somewhere else?
No, I don't think so
Does this provider promptly return your phone calls?
Yes
by Anonymous
November 08, 2011
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
by Anonymous
November 08, 2011
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Did this OBGYN treat you with respect?
Yes, they went above and beyond
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
by Anonymous
October 28, 2011
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
by Anonymous
October 12, 2011
Did this provider prominently display their diplomas or business license?
Yes
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Did you leave the office feeling satisfied with your visit?
Yes
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
by Anonymous
October 11, 2011
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
by Anonymous
October 06, 2011
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
by Anonymous
October 03, 2011
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Map and Directions
319 E Bloomington St., Iowa City, IA 52245