Directory > Providers > Dental Care > Orthodontist > IA > Cedar Rapids > Novak Brady A Dr Orthodontics > Reviews

Novak Brady A Dr Orthodontics

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Novak Brady A Dr Orthodontics
Novak Brady A Dr Orthodontics
(27 Reviews)
> Get Phone Number & Directions
411 10th Street Southeast Cedar Rapids, IA 52403
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Consumer Feedback

(27 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
4 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
4.5 star average for Value
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
by Anonymous xxx.xxx.208.86
March 30, 2013
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
by ziegenhorn xxx.xxx.91.52
December 03, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Alexia xxx.xxx.241.0
August 29, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous xxx.xxx.154.254
August 22, 2012
I only have positive things to say about Dr Novak and his staff. The only thing I don't care for, is that they do not call to confirm appts. I was surprised one evening to find out my daughter had an appt the next morning at 8am. We went and were told they had us scheduled at 2. 2pm was much more convenient for me, but when I got home and found the original appt card, I had been right - it WAS 8am! Really, no harm other than wasted gas - but it could have easily been cleared up with a call. This is the ONLY time it has ever happened - so I'm not that concerned in the long run. Still love them!
by Amy xxx.xxx.154.36
August 16, 2012
They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. Their staff is very professional. Appointments can be made to work around your schedule, they are very accomodating. Two locations available to meet your needs.
by ERS xxx.xxx.246.143
August 14, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Stefanie xxx.xxx.161.251
July 27, 2012
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.252.163
May 15, 2012
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
by Anonymous xxx.xxx.208.86
March 16, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
by Anonymous xxx.xxx.127.71
February 09, 2012
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Map and Directions
411 10th Street Southeast, Cedar Rapids, IA 52403