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Boise Dental-Terry Reilly Health Services

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Boise Dental-Terry Reilly Health Services
Boise Dental-Terry Reilly Health Services
(12 Reviews)
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103 West Idaho Street Boise, ID 83702
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Consumer Feedback

(12 Reviews)
Service
3 star average for Service
Environment
4 star average for Environment
Expertise
3.5 star average for Expertise
Staff
3 star average for Staff
Recommended
3.5 star average for Recommended
I had them perform a bridge for a missing tooth. They tried to charge my insurance thousands over the agreed price and the bridge literally disappeared after 3 months. They wound up taking every dime of my insurance benefit cap which was over the agreed to price.
by G xxx.xxx.59.224
January 04, 2020
I agree with most of these reviews. Most of the staff were rude and un -receptive towards my concerns. They had asked if I smoked and I told them "yes but I was trying to quit" at that point they basically told me I was on my own. I felt that was very unprofessional, and left there feeling my initial $ 35.00 was a total waste of money.
by tyejoe xxx.xxx.5.6
March 08, 2018
I had a appointment this morning and i was short cash and they wouldnt see me and the reception was very rude and disrespectful towards me. So they wouldnt see me and I have a bad tooth thanks alot terry riley. you guys arent that good..
by annon xxx.xxx.87.133
April 30, 2015
Does this provider remember you and your circumstances at every appointment?
Yes
Was this provider sympathetic to your situation?
Not at all. It was obvious they didn't care about me
Did you receive sample toothbrushes or toothpaste to take home?
Not at all, they rushed me out the door
Does this provider ever overbook appointments here?
Yes, there is a definite trend of overbooking here
Did this provider seem irritated to be working with you?
Yes, they seemed like they wanted to be somewhere else
by Anonymous xxx.xxx.141.71
April 03, 2013
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.242.130
October 01, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
No, they were rude
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Are you going to visit this provider again?
If I need to, I'll return
by Anonymous xxx.xxx.29.172
July 31, 2012
They answered most of my questions but I could have used more information. Their staff was not that friendly, and didn't go out of their way to make me feel welcome. They didn't help me as much as I was hoping and didn't answer all my questions. They were very rude and uneducated at the front desk. The dentist was great and the dental assistant was pretty nice once she understood what was going on and was then helpful. on the phone only one of the lady's was able to fix a blip in the system after many calls trying to explain my client was not a new patient because if you are a new patient you have to call once a month at 9 am. I wish they could have people at the front desk who are not burnt out and are a little more understanding and didn't just push you off like you are stupid because it makes everyone in a bad mood and we are all just trying to make it through the day especially when your dealing with the population they are they should really be kind and helpful we all have enough stress as it is I just wanted to make an appointment after we had to cancel due to snow.
by girl who just needed to do her job xxx.xxx.58.50
April 17, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Gary D xxx.xxx.169.238
March 22, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
by Anonymous xxx.xxx.105.2
January 17, 2012
Do you feel that you could have received better service somewhere else?
No, I don't think so
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Does this provider offer flexible appointment times?
Yes
by Anonymous
August 17, 2011
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Map and Directions
103 West Idaho Street, Boise, ID 83702