Jafri Firdaus DDS & Associates DBA Dupage Dental Care

Jafri Firdaus DDS & Associates DBA Dupage Dental Care
Jafri Firdaus DDS & Associates DBA Dupage Dental Care 206 North Gary Avenue Carol Stream, IL 60188
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Consumer Feedback

(47 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
4.5 star average for Value
Unprofessional Dentist with NO MORALE. Ive had Dr Jafri for over 7 years and not a single 1 visit was pleasant. She is always in bad mood, treats patients as if they are worthless. Always yelling and mad at her staff. And thus most of her staff members are like her as well, disredpectful, and unwelcoming. Except for Dr Bob, and one of thr younger receptionist, entire office mistreats patients. This whole office is a bad example of a dental clinic in India...the way they treat villager uneducated patients in india, is how the staff runs the dental office here in America. Dont go there!
by Moffat xxx.xxx.165.46
September 03, 2016
I have been to Dr Jafri office for my dental care. I could see the care and service he and all of his staff provide. So I took my Mom there to get her dental work done. My Mom is in a wheel chair and non-mobile. All the staff and Dr. Jafri went above and beyond for her, and made her feel welcome. Awesome staff and Awesome Dr. Thank You sooo much....
by Michelle xxx.xxx.147.43
May 01, 2015
Was the Dental Care provider able to take and develop x-rays in their office?
Yes
Will this Dental Care provider try to get you an appointment ASAP if you have an emergency?
Absolutely
Do you think that the provider's staff are well trained?
Yes
Did this Provider let you know upfront what the approximate cost of the services would be?
Absolutely
Do you feel confident that this provider will work with you until a solution is reached?
Definitely
by Anonymous xxx.xxx.95.124
June 23, 2014
Was the Dentist able to take and develop x-rays in their office?
Yes
Was the rinsing sink clean and did they have disposable cups and mouthwash for you to use?
No
Will this Dentist try to get you an appointment ASAP if you have an emergency?
Yes
Did this provider have an entertaining selection of waiting room magazines?
Absolutely
by Anonymous xxx.xxx.115.194
April 21, 2014
Was this dentist's staff friendly?
Yes
Were you glad that you had the appointment with your provider?
Yes
Did you receive sample toothbrushes or toothpaste to take home?
No, I didn't receive anything at all
Would you recommend this dentist to others?
I Already Have
Did this dentist thoroughly examine your teeth?
Definitely! They spent extra time to make sure they didn't miss anything
by x xxx.xxx.132.69
March 06, 2014
Was the waiting area spacious?
Yes
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Did your gums bleed excessively after your appointment?
Not at all! They were very gentle and careful
Did you leave the office feeling satisfied with your visit?
Completely!
Were you able to relax during your appointment?
Yes, I was completely at ease
by anne kim xxx.xxx.17.201
February 03, 2014
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Does this provider offer flexible appointment times?
Yes
Were you able to relax during your appointment?
Yes
Was this provider's office too cold?
No, it was fine
by Anonymous xxx.xxx.227.22
January 13, 2014
Did you experience excessive oral pain after you left your appointment?
Yes, it took a long time for me to recover
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Was this provider sympathetic to your situation?
Not at all. It was obvious they didn't care about me
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
by kat xxx.xxx.132.69
January 08, 2014
When I was younger and more naive I didn't question the dentist and since my mom knew the owner even she trusted her I had very nice teeth and Dr. Jafri decided I needed crowns because of a hairline fracture I had on the front tooth and she decided that I needed crowns for my 2 front teeth. I wish they did that as a last resort, they are too quick to jump to "You need a crown." What about coating it instead which is what other dentists said they would have done? Dr. Bob is the one who did this service and after several years I had to go back because one of the crowns broke. He did new crowns but in the process twisted my gum in front and when I mentioned it, he said your gums were always that way which is a straight out lie. The front crowns were not even the same size because they had to send one back to the lab and when it came back despite there being a difference in size dr bob put it in saying it looks natural, they kept pretending it was perfect. One of the crowns top edge was exposed (because the gum was twisted) a week later I mentioned it again when I had to go back for an exam and was told to brush my gum downward in that area and 2 years later nothing changed, exactly the same. I was never one to complain but I wish I had because this is just unacceptable. I had to go back because the crown Dr. Bob did 2 years ago had an issue. The L8 tooth died and I believe it is because he did a bad job in applying my crowns, I take care of my teeth and never had a dead or decaying tooth and so often the crown is the cause. I didn't blame him at all when I went back but his attitude put me off. I mentioned to him the twisted gum again and said the edge of the crown is still exposed and his reply was my gum was receding, not that he made the mistake of twisting my gum or not placing it correctly, it looks exactly the same as it did when he made the mistake on day one of applying the new crowns, my gum which is not receding according to him is receding. He said it in a very quick and defensive way. This man has a temper, who wants to be a patient of a man who has no patience? I want nothing to do with these people again and because of him I have to get my tooth extracted because I am not a believer of keeping a dead tooth in the mouth.
by Dissatisfied9 xxx.xxx.39.30
January 05, 2014
Was it clear that this provider takes pride in the appearance of his/her office?
Absolutely not, the office was disgusting
Was this provider sympathetic to your situation?
Kind of, but I they could have been more understanding
Was this provider's office too loud?
No, it wasn't too loud
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
by Irritated xxx.xxx.115.140
December 09, 2013
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