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Gaston Tracey L DDS

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Gaston Tracey L DDS
Gaston Tracey L DDS
(5 Reviews)
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9901 South Western Avenue Chicago, IL 60643
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Consumer Feedback

(5 Reviews)
Service
5 star average for Service
Environment
4 star average for Environment
Staff
2 star average for Staff
Recommended
4 star average for Recommended
Do not go to this dentist office, customer service is HORRIBLE!!! My family and I had a 9:45am appointment during the week. We arrive and NO ONE is there, the office is closed. The admin arrives 30 minutes later and offers no apology; like this is normal business practice. Very inconsiderate of our time and unprofessional.
by ran xxx.xxx.66.226
May 07, 2014
Dentist performs an outstanding job in providing dental services. She listens well to a patient's needs, performs the proper procedures, and asks you to follow up accordingly. All of her excellent services provided are overshadowed however by the poor staff responses patients receive. Calls made with messages are not returned, when you speak with a staff member (especially Elizabeth) you're told someone will call you back and no one does, and when you ask for the doctor to contact you there is no response. I will therefore be searching for a new dentist that can provide excellent services and an efficient supportive staff.
by N/A xxx.xxx.181.184
May 01, 2014
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.104.30
May 07, 2012
Is this business handicap-accessible?
Yes, it was handicap-accessible
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Was this provider late to your appointments?
Not at all, I showed up early and they were ready to see me
by Anonymous
December 16, 2011
Was the waiting area spacious?
No, it was rather cramped
by Anonymous
March 04, 2011
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Map and Directions
9901 South Western Avenue, Chicago, IL 60643